Sadly, the staff didnt ask us if we needed any help and we were there for 10mins. I dont enjoy being badgered in stores, but, I think we should have been asked if we needed help. May have made the difference to if we were going to purchase clothing. In the positive the store is beautiful and very tidy, I'm loving these pantsuits that are coming in. But just so disappointed with the lack of service. It's not like she didnt notice we were there, she was busy talking to a friend. Not cool.
Kobie Tweedie
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June 24, 2025
Had the most incredible experience shopping at Witchery yesterday. Susan and Sophie were the highlight -suggesting pieces I hadn't considered, attentively checking in throughout the outfit changes, giving honest opinions and glowing when the outfit selection really shone! I walked away with a number of new outfits that felt truly like me! It should be mentioned, that the store was really busy with a constant stream of customers and ladies in and out of changing rooms. Their level of care was not isolated to me, I observed it was extended to each person - they never missed a moment to connect, take unwanted items, process sales, suggest alternatives or offer their positivity and encouragement. Truly, an incredible experience and beautiful women whose attentiveness, care and expertise was reflected in every touch point. Thank you!!
El M
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January 27, 2026
Had an issue with a return that went a bit awol, but the staff in the Christchurch store were very responsive and resolved the issue in no time.
Charlotte Simpson
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July 04, 2024
Had the best experience today in Witchery, I always struggle to find pants that fit me properly and the sales assistant brung me so many options, sizes, and was so helpful in finding me what I was after. It’s not often you find people in retail that genuinely care about helping the customer but I was very impressed!
Patti Pug
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March 11, 2022
Wanted to pass on my appreciation of the solo young woman running the Cashel Street branch in Christchurch this morning 12 March Saturday - I was there between 10.00 & 10.40. The staff member was genuine, warm, helpful (while assisting several people simultaneously), and knowledgeable (regarding the brand). I did not get her name, however she was the only one there at that time. I have passed the on to head office.
Our Address
Retail C0.01 Ground Floor The Crossing, Cashel Street, Christchurch Central City, Christchurch 8011, New Zealand
Sadly, the staff didnt ask us if we needed any help and we were there for 10mins. I dont enjoy being badgered in stores, but, I think we should have been asked if we needed help. May have made the difference to if we were going to purchase clothing. In the positive the store is beautiful and very tidy, I'm loving these pantsuits that are coming in. But just so disappointed with the lack of service. It's not like she didnt notice we were there, she was busy talking to a friend. Not cool.
Had the most incredible experience shopping at Witchery yesterday. Susan and Sophie were the highlight -suggesting pieces I hadn't considered, attentively checking in throughout the outfit changes, giving honest opinions and glowing when the outfit selection really shone! I walked away with a number of new outfits that felt truly like me! It should be mentioned, that the store was really busy with a constant stream of customers and ladies in and out of changing rooms. Their level of care was not isolated to me, I observed it was extended to each person - they never missed a moment to connect, take unwanted items, process sales, suggest alternatives or offer their positivity and encouragement. Truly, an incredible experience and beautiful women whose attentiveness, care and expertise was reflected in every touch point. Thank you!!
Had an issue with a return that went a bit awol, but the staff in the Christchurch store were very responsive and resolved the issue in no time.
Had the best experience today in Witchery, I always struggle to find pants that fit me properly and the sales assistant brung me so many options, sizes, and was so helpful in finding me what I was after. It’s not often you find people in retail that genuinely care about helping the customer but I was very impressed!
Wanted to pass on my appreciation of the solo young woman running the Cashel Street branch in Christchurch this morning 12 March Saturday - I was there between 10.00 & 10.40. The staff member was genuine, warm, helpful (while assisting several people simultaneously), and knowledgeable (regarding the brand). I did not get her name, however she was the only one there at that time. I have passed the on to head office.