Visited Thursday 31/10 & was buying some gifts. Had the most incredible customer service from Jeannie. She was friendly, helpful and even gift wrapped the items for me. 10/10 service 👏.
Paige Eathorne
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June 13, 2022
Today I had an awful experience with a very old female staff member 'June'. She yelled out repeatedly 'excuse me you don't have a mask on!!'. I told her I am medically exempt to which she said 'oh whatever then'. I was absolutely appalled by her rudeness and insensitivity when it is widely accepted now that masks aren't able to be worn by everyone. I asked to be helped by someone else but this old lady said that wasn't an option. It was a dreadful experience and frankly this staff member needs to retire. She's got no customer service skills let alone education on masks 🙄 **I have since complained to another staff member 'Robyn' who was equally discriminatory. This business is so brainwashed - they could do with educating themselves on the science of natural immunity. They think I can give them covid when I'm immune. What a joke!
Kendyll Forde
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December 03, 2021
Always a great experience going to this chemist, I normally get terrible social anxiety going into any retail establishment but the way the employees here greet you and make you feel welcome is exceptional! Jeannie went above and beyond for me and was so lovely and kind, it's the little things that can make a persons day, thank you for your help today Jeannie I will always appreciate people so kind like you!
Samantha Plunkett
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December 16, 2020
This was my regular pharmacy for a few years and they are AMAZING. They'd always check up on me and make conversation. Staff were so respectful and professional. They always went out of their way to make sure my medication was correct. The store also has a great range of gifts and cosmetics.
Gould Janene
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July 01, 2023
To the lovely Jeannie, thank you so much for putting aside the eyeliners Isobella got you to pop aside. I was so lost and stressed and you were so amazing and lovely. Thank you. This woman is a great asset to your business.
Our Address
Unit 7, Tower Junction, Whiteleigh Avenue, Addington, Christchurch 8042, New Zealand
Visited Thursday 31/10 & was buying some gifts. Had the most incredible customer service from Jeannie. She was friendly, helpful and even gift wrapped the items for me. 10/10 service 👏.
Today I had an awful experience with a very old female staff member 'June'. She yelled out repeatedly 'excuse me you don't have a mask on!!'. I told her I am medically exempt to which she said 'oh whatever then'. I was absolutely appalled by her rudeness and insensitivity when it is widely accepted now that masks aren't able to be worn by everyone. I asked to be helped by someone else but this old lady said that wasn't an option. It was a dreadful experience and frankly this staff member needs to retire. She's got no customer service skills let alone education on masks 🙄 **I have since complained to another staff member 'Robyn' who was equally discriminatory. This business is so brainwashed - they could do with educating themselves on the science of natural immunity. They think I can give them covid when I'm immune. What a joke!
Always a great experience going to this chemist, I normally get terrible social anxiety going into any retail establishment but the way the employees here greet you and make you feel welcome is exceptional! Jeannie went above and beyond for me and was so lovely and kind, it's the little things that can make a persons day, thank you for your help today Jeannie I will always appreciate people so kind like you!
This was my regular pharmacy for a few years and they are AMAZING. They'd always check up on me and make conversation. Staff were so respectful and professional. They always went out of their way to make sure my medication was correct. The store also has a great range of gifts and cosmetics.
To the lovely Jeannie, thank you so much for putting aside the eyeliners Isobella got you to pop aside. I was so lost and stressed and you were so amazing and lovely. Thank you. This woman is a great asset to your business.