The Athlete’s Foot Riccarton

Kat Gollop

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July 13, 2026

Went in for 3D foot scanning and advice for best footwear. Cory was amazing - very approachable, friendly, and extremely knowledgeable. The service was 10/10 and I walked away with a thorough understanding of what footwear will be my best pick. Didn’t purchase in store as always like to take my time outside of the moment, but Cory found an ideal pair of sneakers for me. Thanks so much!

Debbie wood

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July 27, 2026

Hum, just read through the reviews on the riccarton beach of Athletes Foot. Seems my experience with the middle aged Asian man was the same as others. Rude and slightly aggressive in tone. And one review correlated with mine. I work at the hospital and we are allowed a shoe voucher from Athletes Foot. Had a very nice man serve me. And he did say any problems bringing them back. I put them on for work and they felt fine. Silly me throw the box out. But half way through the day they really were hurting the backs of my heels. I did ring the store and told the lady I still had my recite but had thrown the box out. She said that ok. I came in and was seen by the nice young guy that served me before. But as he was sorting out the exchange for a bigger size the middle aged Asian man picked up the shoes and was looking over them, then said to the guy do not give her the box. One does wonder if he was going to box them up, and put the shoes back out for sale? He then proceeded to tell me, in a rude tone, you can only do this once. I was a bit taken back, and said, that I had rung and explained, and they said it was ok, and that the backs of my heels where a mess and I couldn’t wear them. He then just choose to ignore me. From what I can gather he’s the manager, and as I have said before, from reading the reviews the man had an issue with rudeness and and looking down on people that are allocated shoes by their companies. Obviously this man has either not been corrected about his customer service, or he feels he’s entitled to be like this.So I will inform other co workers to go the Northlands branch as they may get treated with respect and courtesy that this man can do.

S.

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July 05, 2026

Horrible experience. They sent the right box but the wrong shoe sizes. To make matters worse, customer service just offered excuses instead of a real apology or solution. Zero accountability.

Mikey Dee

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January 27, 2026

From the time I walked in to the store I was made to feel very welcome . Anneke was very polite and went about her job in a very professional manner as she took me through the whole process of getting the right kind of footwear I needed for the 100km walking fundraiser I'm going to be taking part in for the Bowel Cancer Foundation. I would highly recommend to anyone looking for quality service and footwear

Kat C.

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January 11, 2026

We came in to get some help regarding shoes and correct sizing, and Melissa ended up helping us (all the while she was helping two other customers at the same time- incredible multitasking) a lot. We were able to make informed decisions and felt like we were in good and knowledgeable hands with her. She offered A+ customer service and support and as a human, just had a beautiful spark around her. Thanks a lot!