Right, not gonna beat around the bush on this one...I am daft and need a calculator.
Target please could you make your reciepts clearer when adding discounts and shipping it all gets rather confusing!
Thankyou to Simon for explaining how the total became the total!
Good experience in the store, value mattress happy with things so far as excellent customer service. (Thankyou again Simon)
Alexis
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October 05, 2025
While I absolutely love our new couch I would be very mindful when choosing your items and knowing what I know now I would be more inclined to purchase from the likes of
Farmers as they have better customer service, I purchased a couch and wasn’t sure if I should get a chair or another couch, I went with one that they only had the floor model available getting a minimal $50 off something that many people have sat on, that’s fine. I had sold our couch and was waiting for our new one to arrive so the chair only sat in storage waiting for the couch to arrive, a week later I rang the store and had decided I thought the chair was going to be too small and could I pay the difference and order the couch, I was instantly told no which was disappointing as the term of purchasing floor stock has not been told to me. Two weeks after purchasing the couch the seams starting coming apart, that’s fine I contact them and they send a new one down. I get to the shop and after two previous calls they have sent the wrong one down. I was really understanding as I know mistakes happen (unlike target who don’t seem to understand a mistake when wanting to exchange) I finally get the correct cushion which has a good seam. I wrote to the contact centre and basically got told tough luck about the exchange and they patted themselves on the back for helping with the broken new couch and then ignored. So my rating while I love my new couch their customer service is questionable I know farmers would have been a lot more helpful! The silly part they would have got more money from me upgrading to a bigger couch. (Photo of the couch that I do love and the chair I wanted to exchange for another couch)
Christina Horrell
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February 25, 2026
Absolutely rubbish quality furniture and customer service . Will never buy from target as communication is very poor and quality of recliner set was below average . Had a hellof a time trying to
Communicate to Jessica and jaspreet and the Chch manager of target . They think customers should accommodate around them , which we had but they couldn’t sort the issue we have had third time in a row . Good at passing back to one another .
Khymne
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January 22, 2026
Ok for the sake of maybe $75 I bought from here instead of the Flat Pack Company and other types of local bed companies, and 2 weeks later im still waiting for it. Sleeping on the floor for me tonight. As I thought I was in good time to put in my order from the 'next day shipping' advert. Its not true. I've sent 3 emails and no update. Apparently its been with mainfireght for a week but I guess 🤷 its just not important or valuable enough. Wish I hadn't bought it. Sorry local small business firms 😒. I should have paid a bit more for great service. Its worth it.
Kassidy Kirk-Williams
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December 16, 2025
Will never shop here again click and collect takes longer than two weeks. Was assured by staff of a certain date o wasn't able to collect till the week following. Be aware that click and collect isn't even at their store or warehouse it's through main freight. Staff shouldn't make promises they can't keep. Next time I'll shop locally
Our Address
455 Blenheim Road, Sockburn, Christchurch 8443, New Zealand
Right, not gonna beat around the bush on this one...I am daft and need a calculator. Target please could you make your reciepts clearer when adding discounts and shipping it all gets rather confusing! Thankyou to Simon for explaining how the total became the total! Good experience in the store, value mattress happy with things so far as excellent customer service. (Thankyou again Simon)
While I absolutely love our new couch I would be very mindful when choosing your items and knowing what I know now I would be more inclined to purchase from the likes of Farmers as they have better customer service, I purchased a couch and wasn’t sure if I should get a chair or another couch, I went with one that they only had the floor model available getting a minimal $50 off something that many people have sat on, that’s fine. I had sold our couch and was waiting for our new one to arrive so the chair only sat in storage waiting for the couch to arrive, a week later I rang the store and had decided I thought the chair was going to be too small and could I pay the difference and order the couch, I was instantly told no which was disappointing as the term of purchasing floor stock has not been told to me. Two weeks after purchasing the couch the seams starting coming apart, that’s fine I contact them and they send a new one down. I get to the shop and after two previous calls they have sent the wrong one down. I was really understanding as I know mistakes happen (unlike target who don’t seem to understand a mistake when wanting to exchange) I finally get the correct cushion which has a good seam. I wrote to the contact centre and basically got told tough luck about the exchange and they patted themselves on the back for helping with the broken new couch and then ignored. So my rating while I love my new couch their customer service is questionable I know farmers would have been a lot more helpful! The silly part they would have got more money from me upgrading to a bigger couch. (Photo of the couch that I do love and the chair I wanted to exchange for another couch)
Absolutely rubbish quality furniture and customer service . Will never buy from target as communication is very poor and quality of recliner set was below average . Had a hellof a time trying to Communicate to Jessica and jaspreet and the Chch manager of target . They think customers should accommodate around them , which we had but they couldn’t sort the issue we have had third time in a row . Good at passing back to one another .
Ok for the sake of maybe $75 I bought from here instead of the Flat Pack Company and other types of local bed companies, and 2 weeks later im still waiting for it. Sleeping on the floor for me tonight. As I thought I was in good time to put in my order from the 'next day shipping' advert. Its not true. I've sent 3 emails and no update. Apparently its been with mainfireght for a week but I guess 🤷 its just not important or valuable enough. Wish I hadn't bought it. Sorry local small business firms 😒. I should have paid a bit more for great service. Its worth it.
Will never shop here again click and collect takes longer than two weeks. Was assured by staff of a certain date o wasn't able to collect till the week following. Be aware that click and collect isn't even at their store or warehouse it's through main freight. Staff shouldn't make promises they can't keep. Next time I'll shop locally