Went to shop for a pair of sunglasses from a few shops and was very happy that we've dropped by at Sunglass Hut here at the Crossing. Peter and Maxine had helped us browse around and offered us to look at different sunglasses. We were only intended to get a pair to replace my lost ones but ended up grabbing a pair for my wife and daughter.
Highly recommended to anyone who is looking around for glasses and we really appreciate the experience of being able to shop stress free!
Kudos again to Peter and Maxine for the great experience even with a lot of customers coming in. Looking forward to see you again!!
Shravani Save
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August 03, 2025
I was traveling from Auckland and had forgotten my glasses, so I purchased a new pair in Christchurch. I was assisted by Serena, and she was absolutely wonderful! She patiently helped me choose sunglasses that perfectly suited my face shape and purpose. Serena showed me a great variety of options and gave me honest, helpful opinions throughout the process.
I finally picked my Coach sunglasses, and I couldn’t be happier with my purchase. Serena’s amazing people skills and genuine care made the experience so easy and enjoyable. The store truly has a GEM in Serena, and I highly recommend her to anyone visiting! 👏🕶️
Ravi Poswal
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January 21, 2025
Not recommending to shop with sunglasses hut. Manager there called Perry is a lier. I wanted to buy a 4 pairs together because of 40% off and I went to Riccarton branch unfortunately I meet Manager Perry there she said if you buy from city branch it would be good because I’m just covering here someone. I thought she helped me let’s do it in city when I went there she wasn’t there then went there that day I went there again then finally I found her there by the time we meet there one of the pair was run out of stock. I asked her I can pay now and courier to my place she no it’s fine when it’s back in stock just come back and buy it, we will give you 40% off. (DID NOT MENTIONED ANY TIME) I asked her to write it down for me because you never know she goes like don’t worry we know you, and you in the system extra extra. I asked her please give me call once that in stock I’ll come and take it on same discount she no problem will notify you, I trusted and and walk off that day, No one reached me so far after sold me 3 pairs. Then Last week I went to Riccarton store last week the girl was there she asked me to come in week days I went there today manager there she said can’t do it then I realised how can she do that to customer like telling fake stories because other staff told me we don’t do that I was so surprised how she is lying to customers like me. She can be very dangerous for reputation of the company. being a customer I didn’t feel comfortable with them this time it was all lie all over the place. Then I spoke the the customer service and they told me they will contact me let’s see what happens. I have attached the photos what I bought from her paid NZD898.30.
Hope the management will come to the solution.
Justin Nicer
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December 18, 2025
i was shopping yesterday, and i was greeted by a nice young man named julio who gave me exquisite advice and amazing customer service. great experience overall
kartik kaliappan
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July 17, 2023
I was served by Olivia at The Crossing Christchurch CBD branch. Such an amazing person ❤️ wonderful service. Explained to me in detail of my purchased item and of all its warranty. I am super happy with my purchase and of her exceptional customer service. Amazing job and I seriously am so happy that I walked into that store and decided to buy. Thanks alot again girls ✌️
Our Address
Shop 24/166 Cashel Street, Christchurch Central City, Christchurch 8011, New Zealand
Went to shop for a pair of sunglasses from a few shops and was very happy that we've dropped by at Sunglass Hut here at the Crossing. Peter and Maxine had helped us browse around and offered us to look at different sunglasses. We were only intended to get a pair to replace my lost ones but ended up grabbing a pair for my wife and daughter. Highly recommended to anyone who is looking around for glasses and we really appreciate the experience of being able to shop stress free! Kudos again to Peter and Maxine for the great experience even with a lot of customers coming in. Looking forward to see you again!!
I was traveling from Auckland and had forgotten my glasses, so I purchased a new pair in Christchurch. I was assisted by Serena, and she was absolutely wonderful! She patiently helped me choose sunglasses that perfectly suited my face shape and purpose. Serena showed me a great variety of options and gave me honest, helpful opinions throughout the process. I finally picked my Coach sunglasses, and I couldn’t be happier with my purchase. Serena’s amazing people skills and genuine care made the experience so easy and enjoyable. The store truly has a GEM in Serena, and I highly recommend her to anyone visiting! 👏🕶️
Not recommending to shop with sunglasses hut. Manager there called Perry is a lier. I wanted to buy a 4 pairs together because of 40% off and I went to Riccarton branch unfortunately I meet Manager Perry there she said if you buy from city branch it would be good because I’m just covering here someone. I thought she helped me let’s do it in city when I went there she wasn’t there then went there that day I went there again then finally I found her there by the time we meet there one of the pair was run out of stock. I asked her I can pay now and courier to my place she no it’s fine when it’s back in stock just come back and buy it, we will give you 40% off. (DID NOT MENTIONED ANY TIME) I asked her to write it down for me because you never know she goes like don’t worry we know you, and you in the system extra extra. I asked her please give me call once that in stock I’ll come and take it on same discount she no problem will notify you, I trusted and and walk off that day, No one reached me so far after sold me 3 pairs. Then Last week I went to Riccarton store last week the girl was there she asked me to come in week days I went there today manager there she said can’t do it then I realised how can she do that to customer like telling fake stories because other staff told me we don’t do that I was so surprised how she is lying to customers like me. She can be very dangerous for reputation of the company. being a customer I didn’t feel comfortable with them this time it was all lie all over the place. Then I spoke the the customer service and they told me they will contact me let’s see what happens. I have attached the photos what I bought from her paid NZD898.30. Hope the management will come to the solution.
i was shopping yesterday, and i was greeted by a nice young man named julio who gave me exquisite advice and amazing customer service. great experience overall
I was served by Olivia at The Crossing Christchurch CBD branch. Such an amazing person ❤️ wonderful service. Explained to me in detail of my purchased item and of all its warranty. I am super happy with my purchase and of her exceptional customer service. Amazing job and I seriously am so happy that I walked into that store and decided to buy. Thanks alot again girls ✌️