About Snap Rentals – Christchurch Airport
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170 Orchard Road, Harewood, Christchurch 8051, New Zealand
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Greeted by helpful and friendly staff. We booked the car last minute for a 1-way trip. Happy to be able to secure a car for a reasonable price. Car has car-play. Only complain is high mileage car, a lot of scratches on the car, and the car key touch start cant detect the car key occasionally. Other than that, the ride was smooth.
Snap Car Rentals NZ – Review We booked with Snap mainly because the price was decent, and on that front it did the job. We got a “premium hatch” which ended up being a Toyota Corolla – solid enough car, good on fuel, no complaints about mileage. But the condition of the car was rough. No CarPlay, which is annoying when you’re doing longer drives, but the main issue was the damage. Scratches and scuffs all the way around, and the bumper looked like it was hanging on for dear life. I’ve rented plenty of cars and never had one in this kind of cosmetic state before. It didn’t feel great driving something that looked so beat up, even if it ran fine. On the plus side, it was cheap and economical. On the downside, it definitely wasn’t “clean” in terms of presentation, and that takes away from the experience. Overall: Does the job if you just want a cheap runabout and don’t care what it looks like, but don’t expect a pristine rental.
Great experience with car rental and Snap team Snap team was responsive to my pre-rental enquiries. On the day of pick-up, the very friendly driver picked us up from Christchurch Airport quickly and efficiently. At the counter, Munesh was really helpful. We had some issues with Apple CarPlay which he quickly resolved. He also advised on the insurance package to get with Snap (zero excess). Which in the end worked out for us. Unknown to us, during the rental period, somehow the windscreen got a crack and that was picked up by Munesh when we returned the vehicle. Due to the zero excess policy we have, there was no further fee to pay. Overall a great experience and great value too. If we are ever back in NZ, we will rent with Snap again.
Firstly, fantastic pick up and drop the airport. Pickup our car was quick and easy. We purchased the Simply Better Cover insurance. The first Snap Rep was helpful and friendly. Now the negatives..short version. Ordered an Mitsubishi ASX or equivalent, received a Toyota Yaris Crossover with a chipped windshield and an uncomfortable drivers seat. Recieved another stone chip whilst we had possession but had Simply Better Cover Insurance. Snap customer service person wanted me to fill in an insurance claim over new chip. Thankfully the first Rep we dealt interjected, told us this wasn't necessary for a stone chip. Unfortunately, this experience will make me think twice before using Snap again.
The customer service was great and the price point was good as well. I got a Toyota Yaris and it served me really well. It was reliable and easy to use.