I was helped twice by Will in this shop - firstly my initial purchase of a Braun product, and then the next day when I returned because of a faulty accessory.
Will was extremely helpful - firstly advising me to take a pic of the items fault immediately to show it hadn't been caused by misuse
As my item was the last in stock, there was discussion on how and where to obtain a replacement which was what I wanted.
Will, as a new staff member - helped me as well as he was able within his knowledge and experience. In order to finalize the exchange he referred promptly to his senior staff member for advice and direction
I may at times seemed to be the most difficult customer, but Will was very patient with me
I'm sure he will be an asset to his employer and Thank him for his help.
Jay
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May 29, 2025
After having a less-than-ideal experience at another store, I visited this location and was fortunate to be assisted by a staff member named Sahil. He was extremely knowledgeable, friendly, and helpful throughout the entire process. He quickly identified the issue with my faulty BaByliss trimmer and replaced it without any hassle. He then helped me complete my purchase smoothly and professionally.
Thank you, Sahil, for turning things around and providing such a fantastic customer experience. I truly appreciated the service and will definitely be returning to this store in the future.
Bradford Rice
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December 28, 2024
Just shopped here this week, as soon as I walked into the store Valentina came up to me immediately and asked what I wanted straight away, I was impressed with her knowlege of the products and her quick response to help, excellent service Valentina thanks so much
Rosanne Clark
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January 19, 2024
Michelle at Shaver Shop Northlands was so helpful, patiently training me on all the attachments and how to operate new electric trimmer buying as gift for husband in December. Due to the time she kindly took is why I bought it. Thank you.
Peter Shrewsbury
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October 09, 2023
I came into the store today for a replacement cutter head for a Braun Shaver. Although, they did not have the part in stock in the store, the younger gentleman helped me with what to search online to buy it through your website and was very friendly. Great service, I will be sure to shop there again!
Our Address
Northlands Shop 42, Northlands Shopping Centre 55 Main North Road, Canterbury 8052, New Zealand
I was helped twice by Will in this shop - firstly my initial purchase of a Braun product, and then the next day when I returned because of a faulty accessory. Will was extremely helpful - firstly advising me to take a pic of the items fault immediately to show it hadn't been caused by misuse As my item was the last in stock, there was discussion on how and where to obtain a replacement which was what I wanted. Will, as a new staff member - helped me as well as he was able within his knowledge and experience. In order to finalize the exchange he referred promptly to his senior staff member for advice and direction I may at times seemed to be the most difficult customer, but Will was very patient with me I'm sure he will be an asset to his employer and Thank him for his help.
After having a less-than-ideal experience at another store, I visited this location and was fortunate to be assisted by a staff member named Sahil. He was extremely knowledgeable, friendly, and helpful throughout the entire process. He quickly identified the issue with my faulty BaByliss trimmer and replaced it without any hassle. He then helped me complete my purchase smoothly and professionally. Thank you, Sahil, for turning things around and providing such a fantastic customer experience. I truly appreciated the service and will definitely be returning to this store in the future.
Just shopped here this week, as soon as I walked into the store Valentina came up to me immediately and asked what I wanted straight away, I was impressed with her knowlege of the products and her quick response to help, excellent service Valentina thanks so much
Michelle at Shaver Shop Northlands was so helpful, patiently training me on all the attachments and how to operate new electric trimmer buying as gift for husband in December. Due to the time she kindly took is why I bought it. Thank you.
I came into the store today for a replacement cutter head for a Braun Shaver. Although, they did not have the part in stock in the store, the younger gentleman helped me with what to search online to buy it through your website and was very friendly. Great service, I will be sure to shop there again!