My sister and I went into the store because she needed a new toothbrush. We were taken aback when we saw someone scratching their rear end. At first, we thought it was a customer because they were browsing products, but it turned out to be a staff member. We left because the shop seemed unhygienic. We noticed that particular toothbrush was the cheapest in the mall, so I told my sister to wait for me outside Kmart. However, when I got there, a sign said they were on a toilet break, and the shop had been closed for over 20 minutes, so we gave up. Maybe the lady really needed to go! The store definitely needs more staff. Closing the store because someone needs to use the toilet is a bad look and could lead to lost customers, especially in the biggest mall in Christchurch. Maybe they should use a bottle to pee in.
Jibby Isaac
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July 21, 2025
I had an amazing experience at The Shaver Shop Riccarton! From the moment I walked in, the customer service was exceptional. The team was friendly, knowledgeable, and genuinely took the time to help me find the right product for my needs without any pressure.
Their range of grooming products is impressive — high quality, well-priced, and reliable. I purchased Summer Lily 3 in 1 shaver — I can confidently say it's one of the best grooming tools I've owned.
It's not just about selling they care about customer satisfaction and make sure you're happy with your purchase even after the sale. That kind of service is rare these days!
Highly recommend The Shaver Shop for anyone looking for top-notch grooming products backed by genuine customer care. Will definitely be returning and recommending to friends and family!
Warwick J Hurren
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January 02, 2026
Recently bought the Phillips 5000 x series electric shaver. Fantastic shaver, and very happy with it. The sales person was very helpful, and informative. I highly recommend the shaver shop in Westfield mall.
Deb Louise
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October 13, 2025
I visited here recently and will never be returning. I have never experienced such bad customer service from a girl named Linda. She was not interested in helping me what so ever rude and stuck up with no knowledge of the products very disappointing
David Harrington
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August 15, 2025
A++++ customer service.
I went to but a trimmer and was overwhelmed as there was a lot of them. But the staff welcomed me listened to what I needed and explained all the different models, and they let me pick what I needed. Both the staff on was extremely helpful and I am very happy with my brun trimmer.
Thank you guys. And keep up the good work.
Our Address
129 Riccarton Road, Riccarton, Christchurch 8041, New Zealand
My sister and I went into the store because she needed a new toothbrush. We were taken aback when we saw someone scratching their rear end. At first, we thought it was a customer because they were browsing products, but it turned out to be a staff member. We left because the shop seemed unhygienic. We noticed that particular toothbrush was the cheapest in the mall, so I told my sister to wait for me outside Kmart. However, when I got there, a sign said they were on a toilet break, and the shop had been closed for over 20 minutes, so we gave up. Maybe the lady really needed to go! The store definitely needs more staff. Closing the store because someone needs to use the toilet is a bad look and could lead to lost customers, especially in the biggest mall in Christchurch. Maybe they should use a bottle to pee in.
I had an amazing experience at The Shaver Shop Riccarton! From the moment I walked in, the customer service was exceptional. The team was friendly, knowledgeable, and genuinely took the time to help me find the right product for my needs without any pressure. Their range of grooming products is impressive — high quality, well-priced, and reliable. I purchased Summer Lily 3 in 1 shaver — I can confidently say it's one of the best grooming tools I've owned. It's not just about selling they care about customer satisfaction and make sure you're happy with your purchase even after the sale. That kind of service is rare these days! Highly recommend The Shaver Shop for anyone looking for top-notch grooming products backed by genuine customer care. Will definitely be returning and recommending to friends and family!
Recently bought the Phillips 5000 x series electric shaver. Fantastic shaver, and very happy with it. The sales person was very helpful, and informative. I highly recommend the shaver shop in Westfield mall.
I visited here recently and will never be returning. I have never experienced such bad customer service from a girl named Linda. She was not interested in helping me what so ever rude and stuck up with no knowledge of the products very disappointing
A++++ customer service. I went to but a trimmer and was overwhelmed as there was a lot of them. But the staff welcomed me listened to what I needed and explained all the different models, and they let me pick what I needed. Both the staff on was extremely helpful and I am very happy with my brun trimmer. Thank you guys. And keep up the good work.