I had a wonderful experience at Rodney Wayne Riccarton. Booking and pricing information was really easy. Kontessa and the team looked after me so well. She really listened and was able to understand the style I was after. She gave me the best cut and style, exactly the same as the picture I had shown her. Her personality and customer service made me feel so comfortable. I’ve rebooked and looking forward to next time!
Fatema Baj
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January 13, 2026
Absolutely fantastic experience! The team really listened to what I was looking for and offered the perfect solution. They went above and beyond to ensure I got exactly what I wanted. The staff created such a welcoming and comfortable atmosphere, and genuinely cared about my hair, making the whole experience a joy. Will definitely be going again. Thank you so much !!
Joanna Curtis
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December 21, 2025
I’ve been avoiding getting my haircut as seem to have bad experiences with hairdressers and I’m never truly happy with the result. Not this time!
Sophia was amazing!! She actually listened to me and gave me options for what I wanted, clearly explaining to me how each option would look with my curly hair. When I asked for her opinion she gave it, which was genuinely appreciated.
Sophia was thorough when checking length and made sure I was happy with each step of the process.
I was really impressed and super happy with the result. While I don’t get my hair cut as often as I should, I won’t hesitate to book in with Sophia at Rodney Wayne Riccarton again!!
Samikshya
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February 04, 2026
I’m a busy mom of 2 under 2. I haven’t had a proper haircut in like last two years mainly because I was busy and also I was trying to find a perfect hairdresser. Finally I managed to find Kontessa and she was amazing at what she did. Due to a hand injury recently I wasn’t able to brush my hair properly and it was very tangled. Kontessa and Noah were very patient detangling it. It was lovely meeting them and it was fun being around them ( You know the kind of people who would make your day) I am honestly very grateful for all that they did for me today. I highly recommend them.
Tanya
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November 12, 2025
Thank you for your response.
I understand that your team spent a lot of time on my hair and that adjustments were offered. However, your reply feels quite defensive and doesn’t really reflect what actually happened during my appointment.
After the colour didn’t turn out as discussed, I agreed to let the stylist tone it again, but during the washing process the water ran down my back and into my face. Nobody apologised, and afterwards, no one really spoke to me. The atmosphere completely changed from how it was at the beginning, and I left feeling very uncomfortable.
Also, it wasn’t me who decided not to pay — it was the staff who told me not to, probably because they saw that I was unhappy. My review was not about the price; it was about how the whole situation was handled and how it made me feel as a client.
I shared my experience honestly so others can understand what happened. I hope this helps you reflect on how to handle situations like this more professionally in the future.
Our Address
129 Riccarton Road, Riccarton, Christchurch 8041, New Zealand
I had a wonderful experience at Rodney Wayne Riccarton. Booking and pricing information was really easy. Kontessa and the team looked after me so well. She really listened and was able to understand the style I was after. She gave me the best cut and style, exactly the same as the picture I had shown her. Her personality and customer service made me feel so comfortable. I’ve rebooked and looking forward to next time!
Absolutely fantastic experience! The team really listened to what I was looking for and offered the perfect solution. They went above and beyond to ensure I got exactly what I wanted. The staff created such a welcoming and comfortable atmosphere, and genuinely cared about my hair, making the whole experience a joy. Will definitely be going again. Thank you so much !!
I’ve been avoiding getting my haircut as seem to have bad experiences with hairdressers and I’m never truly happy with the result. Not this time! Sophia was amazing!! She actually listened to me and gave me options for what I wanted, clearly explaining to me how each option would look with my curly hair. When I asked for her opinion she gave it, which was genuinely appreciated. Sophia was thorough when checking length and made sure I was happy with each step of the process. I was really impressed and super happy with the result. While I don’t get my hair cut as often as I should, I won’t hesitate to book in with Sophia at Rodney Wayne Riccarton again!!
I’m a busy mom of 2 under 2. I haven’t had a proper haircut in like last two years mainly because I was busy and also I was trying to find a perfect hairdresser. Finally I managed to find Kontessa and she was amazing at what she did. Due to a hand injury recently I wasn’t able to brush my hair properly and it was very tangled. Kontessa and Noah were very patient detangling it. It was lovely meeting them and it was fun being around them ( You know the kind of people who would make your day) I am honestly very grateful for all that they did for me today. I highly recommend them.
Thank you for your response. I understand that your team spent a lot of time on my hair and that adjustments were offered. However, your reply feels quite defensive and doesn’t really reflect what actually happened during my appointment. After the colour didn’t turn out as discussed, I agreed to let the stylist tone it again, but during the washing process the water ran down my back and into my face. Nobody apologised, and afterwards, no one really spoke to me. The atmosphere completely changed from how it was at the beginning, and I left feeling very uncomfortable. Also, it wasn’t me who decided not to pay — it was the staff who told me not to, probably because they saw that I was unhappy. My review was not about the price; it was about how the whole situation was handled and how it made me feel as a client. I shared my experience honestly so others can understand what happened. I hope this helps you reflect on how to handle situations like this more professionally in the future.