After calling multiple times with no answer I Drove 30 minutes to pick up my click and collect and was told that someone must have selected the wrong button and it wasn’t there.
No solution was offered by the employee, i felt that she just didn’t care, i wont be shopping with this company again.
Sealey Fam
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July 12, 2025
Excellent Service from Manager Aleesha today! Thanks for my dress for an upcoming wedding 💗 can't wait to wear it!
Courtney Whelan
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June 08, 2025
Always an absolute pleasure to shop here. I have always found the staff so kind and helpful!! One of my favourite places to shop!!
Splarkey Splark
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September 04, 2024
Th manager here is absolutely the single most rude person I have ever met. Never going back!
Still not going to SC branch, but Pagani Head Office were awesome and manage to undo the damage somewhat.
Mark King
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July 19, 2024
I'm not sure if even deserve a star, southcity store was so so rude Spoke to me like I'm a 15 year old that just allowed to buy my own clothes for the first time(I am 44 year old a mother of two kids). I toke something back..not to get refund just to swap size.. She gave me a lecture how I should of try it on first and telling me that “for all she knows I could have worn it?! I'm sorry love I love my own mirror when it comes to try things on?! and not to mention I have my daughter with me that love going shopping (not)…at the time I brought it. Came back with receipt and tag is still on the garment..and the 14 days time limit which is I only take it back 4 days later (sorry not straight away as I have jobs and family to look after??! What happened in our society this days or even just being a good customer service..how did you get this job and being at a big store like PAGANI??? WOW I'm speechless!!
Our Address
Shop 6/8, 555 Colombo Street, Christchurch Central City, Christchurch 8011, New Zealand
After calling multiple times with no answer I Drove 30 minutes to pick up my click and collect and was told that someone must have selected the wrong button and it wasn’t there. No solution was offered by the employee, i felt that she just didn’t care, i wont be shopping with this company again.
Excellent Service from Manager Aleesha today! Thanks for my dress for an upcoming wedding 💗 can't wait to wear it!
Always an absolute pleasure to shop here. I have always found the staff so kind and helpful!! One of my favourite places to shop!!
Th manager here is absolutely the single most rude person I have ever met. Never going back! Still not going to SC branch, but Pagani Head Office were awesome and manage to undo the damage somewhat.
I'm not sure if even deserve a star, southcity store was so so rude Spoke to me like I'm a 15 year old that just allowed to buy my own clothes for the first time(I am 44 year old a mother of two kids). I toke something back..not to get refund just to swap size.. She gave me a lecture how I should of try it on first and telling me that “for all she knows I could have worn it?! I'm sorry love I love my own mirror when it comes to try things on?! and not to mention I have my daughter with me that love going shopping (not)…at the time I brought it. Came back with receipt and tag is still on the garment..and the 14 days time limit which is I only take it back 4 days later (sorry not straight away as I have jobs and family to look after??! What happened in our society this days or even just being a good customer service..how did you get this job and being at a big store like PAGANI??? WOW I'm speechless!!