Jas was incredible in-store. I was looking for a pair of shoes and as it turns out there one one pair left...in Australia. Most people would have shaken their heads and put it in the "too hard" basket. Not Jas. She rang Australia, spoke to the store that had the shoes, and arranged for me to order them online to make sure that I got them. Then...she rang me a few days later to see how I had got on. Her service was above and beyond from start to finish. You don't see that very often. Thank you, Jas. You're a credit to the business!!!
Kanchana Herath
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May 07, 2023
Great place for shous, sadly poor survice by the manager lady. I was looking at buying a pair of shoes for a family member who lives out of chch for a birthday.
Since the birthday is 3 weeks ahead hada quiry about the exchange policy in case if the size doesn't fit, the lady said it's only 2 weeks which is fine and understand. I personally know that understanding customers personal situations they can sometimes be wee bit be flexible when it comes to exchange policy. But that's still okay. My biggest surprise was being a manager she suggested me to buy a perfume!!!! I walked in to this shoe shop to buy a pair of shous, this shop doesn't even have perfumes. What a jock! Very poor sales. rude manager!
lauren trayner
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April 11, 2021
Great customer service on Sunday by sales assistant, store clean and well lit up, sale prices easy to read as was shoe selection. great experience will definitely shop here again.
Michelle Dixon
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October 14, 2020
Great range for an outlet store. Staff always friendly & helpful.
Angel Huang
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August 31, 2018
Lots of varieties, great prices and friendly staff!
Our Address
416/409 Main South Road, Hornby, Christchurch 8042, New Zealand
Jas was incredible in-store. I was looking for a pair of shoes and as it turns out there one one pair left...in Australia. Most people would have shaken their heads and put it in the "too hard" basket. Not Jas. She rang Australia, spoke to the store that had the shoes, and arranged for me to order them online to make sure that I got them. Then...she rang me a few days later to see how I had got on. Her service was above and beyond from start to finish. You don't see that very often. Thank you, Jas. You're a credit to the business!!!
Great place for shous, sadly poor survice by the manager lady. I was looking at buying a pair of shoes for a family member who lives out of chch for a birthday. Since the birthday is 3 weeks ahead hada quiry about the exchange policy in case if the size doesn't fit, the lady said it's only 2 weeks which is fine and understand. I personally know that understanding customers personal situations they can sometimes be wee bit be flexible when it comes to exchange policy. But that's still okay. My biggest surprise was being a manager she suggested me to buy a perfume!!!! I walked in to this shoe shop to buy a pair of shous, this shop doesn't even have perfumes. What a jock! Very poor sales. rude manager!
Great customer service on Sunday by sales assistant, store clean and well lit up, sale prices easy to read as was shoe selection. great experience will definitely shop here again.
Great range for an outlet store. Staff always friendly & helpful.
Lots of varieties, great prices and friendly staff!