Although they are cheaper than other companies, doesn’t mean the car provided is dirty, lots of stonechip damages on the windshield. The wipers don’t clear the screen when raining, fuel not full for pickup which I informed the admin and upon return she forgot about it and said you didn’t fill it up full. So I showed her the photo I took of the fuel tank gauge when I picked up the car. There is a speeding ticket which I agreed to pay online but they wouldn’t let me, they charged me $50 admin fee for paying the fine. I regret booking with them and don’t recommend it.
changsoo you
-
January 19, 2026
SCAM WARNING: 300,000km scrap car! Risking my 20-month-old baby's health!
DO NOT RENT FROM HERE. I paid a premium price of $6,163 for a safe family trip, but they gave me a 2016 Toyota RAV4 with over 300,000km.
Most importantly, I am traveling with my 20-month-old baby who has a severe dust allergy. The first car they gave me was so filthy and smelled of heavy dust that it was impossible to put my baby inside. The replacement they offered was this 300,000km junk car that is falling apart and unsafe.
As a mother, it breaks my heart and I feel so guilty for putting my baby in this situation. When I asked for a refund to find a safe car for my child, they simply said "we have no other cars" and told me to contact DiscoverCars, showing zero empathy. They are risking a baby's health for money. I am filing a formal claim with the MVDT. Save your family and stay away from this place.off.
Corey Love
-
March 09, 2026
DO NOT USE THIS COMPANY!!
If we could give this place zero stars, we would. This place is an absolute joke. The car looked like it belonged in a scrap yard. It was covered in dents, scratches and chunks of paint missing. The key was cello taped together and we were concerned about the key breaking off in the ignition. The cambelt was knackered and screeched and squealed for a couple of minutes every time we started the car up. We have rented better cars 20 year ago. We collected this car after hours and when we rang the next day to voice our concerns, they quite frankly couldn't have cared less. They said they didn't have a 2nd key - and we couldn't upgrade because they "didn't have ANY cars left". When we returned the car after 5 days, they also could not have cared less about our terrible experience with the car. Wish we'd seen some of the feedback about this company prior to using it.
Marta K.
-
May 03, 2026
I do not recommend this rental company. The car was not the newest, but for the price the standard was acceptable. The local pickup was fine, and arranging the shuttle bus from the airport to the office was also straightforward.
During the rental period, a dent appeared on the driver’s door. Most likely, someone hit our door while opening their own car door; it had been very windy for several days, so this kind of incident could easily happen if people were not careful. I reported it honestly when returning the car.
I was told I would receive all the necessary documents, including the repair invoice, once the damage had been processed. I had separate travel insurance covering the excess, but I still have not been able to obtain the invoice from the rental company, which means I cannot recover the deposit from my insurer.
I strongly advise others to avoid this company! 😡
김기현
-
April 28, 2025
After searching for about three weeks, I finally found this rental — it was very affordable and impressively well-maintained considering the mileage.
As someone who rents cars frequently, I took about 60 photos of the car’s interior before departure, just out of habit. I was pleased to see that the company also emailed me their own pre-departure photos, which gave me extra peace of mind.
The car had around 220,000 kilometers on it, but it was in excellent condition for its age and mileage. I mostly drove in Eco mode, but both Eco and Sport modes worked perfectly.
Some reviews mentioned concerns about the brakes, so I was a little worried, but in my experience, the brakes worked just fine.
For reference, I’ve been driving since October 2010 and, working in a sales department, I’ve driven a wide variety of vehicles extensively.
Overall, I was very satisfied with the value for money.
Although it would have been ideal to return the car directly with a staff member present, we had an early morning flight, so we used the after-hours return process by leaving the car at the parking lot.
The shuttle service to the airport was smooth and convenient, so there were no issues there either.
Also, the diposit refund was completed successfully without any issues, which I really appreciated.
Our Address
6 Sir Keith Park Place, Harewood, Christchurch 8051, New Zealand
Although they are cheaper than other companies, doesn’t mean the car provided is dirty, lots of stonechip damages on the windshield. The wipers don’t clear the screen when raining, fuel not full for pickup which I informed the admin and upon return she forgot about it and said you didn’t fill it up full. So I showed her the photo I took of the fuel tank gauge when I picked up the car. There is a speeding ticket which I agreed to pay online but they wouldn’t let me, they charged me $50 admin fee for paying the fine. I regret booking with them and don’t recommend it.
SCAM WARNING: 300,000km scrap car! Risking my 20-month-old baby's health! DO NOT RENT FROM HERE. I paid a premium price of $6,163 for a safe family trip, but they gave me a 2016 Toyota RAV4 with over 300,000km. Most importantly, I am traveling with my 20-month-old baby who has a severe dust allergy. The first car they gave me was so filthy and smelled of heavy dust that it was impossible to put my baby inside. The replacement they offered was this 300,000km junk car that is falling apart and unsafe. As a mother, it breaks my heart and I feel so guilty for putting my baby in this situation. When I asked for a refund to find a safe car for my child, they simply said "we have no other cars" and told me to contact DiscoverCars, showing zero empathy. They are risking a baby's health for money. I am filing a formal claim with the MVDT. Save your family and stay away from this place.off.
DO NOT USE THIS COMPANY!! If we could give this place zero stars, we would. This place is an absolute joke. The car looked like it belonged in a scrap yard. It was covered in dents, scratches and chunks of paint missing. The key was cello taped together and we were concerned about the key breaking off in the ignition. The cambelt was knackered and screeched and squealed for a couple of minutes every time we started the car up. We have rented better cars 20 year ago. We collected this car after hours and when we rang the next day to voice our concerns, they quite frankly couldn't have cared less. They said they didn't have a 2nd key - and we couldn't upgrade because they "didn't have ANY cars left". When we returned the car after 5 days, they also could not have cared less about our terrible experience with the car. Wish we'd seen some of the feedback about this company prior to using it.
I do not recommend this rental company. The car was not the newest, but for the price the standard was acceptable. The local pickup was fine, and arranging the shuttle bus from the airport to the office was also straightforward. During the rental period, a dent appeared on the driver’s door. Most likely, someone hit our door while opening their own car door; it had been very windy for several days, so this kind of incident could easily happen if people were not careful. I reported it honestly when returning the car. I was told I would receive all the necessary documents, including the repair invoice, once the damage had been processed. I had separate travel insurance covering the excess, but I still have not been able to obtain the invoice from the rental company, which means I cannot recover the deposit from my insurer. I strongly advise others to avoid this company! 😡
After searching for about three weeks, I finally found this rental — it was very affordable and impressively well-maintained considering the mileage. As someone who rents cars frequently, I took about 60 photos of the car’s interior before departure, just out of habit. I was pleased to see that the company also emailed me their own pre-departure photos, which gave me extra peace of mind. The car had around 220,000 kilometers on it, but it was in excellent condition for its age and mileage. I mostly drove in Eco mode, but both Eco and Sport modes worked perfectly. Some reviews mentioned concerns about the brakes, so I was a little worried, but in my experience, the brakes worked just fine. For reference, I’ve been driving since October 2010 and, working in a sales department, I’ve driven a wide variety of vehicles extensively. Overall, I was very satisfied with the value for money. Although it would have been ideal to return the car directly with a staff member present, we had an early morning flight, so we used the after-hours return process by leaving the car at the parking lot. The shuttle service to the airport was smooth and convenient, so there were no issues there either. Also, the diposit refund was completed successfully without any issues, which I really appreciated.