Incredible company/brand! Have been in touch with Lily from customer care and she has been absolutely exceptional in assisting me! My very loved shoes I purchased a year and a bit ago started to wear down and the rubber at the bottom has almost completely come off! Lily has been kind enough to look into this for me and take great care in making sure as a customer I feel valued and exceeded any expectation I had! She has kindly offered to replace my shoes with a new pair (how amazing is Mi Piacis Customer care?!) so incredible to see a luxury shoe brand who stands by their products qualities and goes above and beyond for their customers. Will only be buying shoes from Mi Piaci now on!!!
Eugene SONG
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May 10, 2025
I had a pair of boots that was leaking, Jasmine was excellent, responded timely. She totally surprised and exceeded my expectation. I got the boot repaired within a week. Amazing service and support ^^
Nicole Heaysman
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September 09, 2023
Amazing service ! The girls allowed me to return a pair of loafers that I wore for work as the rubber around the shoe sadly broke. Despite owning them for over a year they still gave me a full credit for the damage and I walked away with a new pair! So great to know that they stand by their product and want the best for their customers 🥰
simon moffitt
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December 18, 2021
Called in to get a pair of sandles for my daughter who wants a pair for her Xmas present while with my wife and spent 10mins looking while the three shop assistants talked in the corner and totally ignored us and we were the only ones there! Will try riccarton store to see if we get any service there - I would have given 1 star but shop well laid out and nice looking shoes just pity about the rubbish staff.
Suzie Broadbridge
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December 07, 2023
Another fabulous experience with Terri and Samantha - always so nice to be treated so well and the ladies know their stuff; can’t rate this shop highly enough, it’s bright, easy to get around and loads of options.
Our Address
118 Cashel Street, Christchurch Central City, Christchurch 8011, New Zealand
Incredible company/brand! Have been in touch with Lily from customer care and she has been absolutely exceptional in assisting me! My very loved shoes I purchased a year and a bit ago started to wear down and the rubber at the bottom has almost completely come off! Lily has been kind enough to look into this for me and take great care in making sure as a customer I feel valued and exceeded any expectation I had! She has kindly offered to replace my shoes with a new pair (how amazing is Mi Piacis Customer care?!) so incredible to see a luxury shoe brand who stands by their products qualities and goes above and beyond for their customers. Will only be buying shoes from Mi Piaci now on!!!
I had a pair of boots that was leaking, Jasmine was excellent, responded timely. She totally surprised and exceeded my expectation. I got the boot repaired within a week. Amazing service and support ^^
Amazing service ! The girls allowed me to return a pair of loafers that I wore for work as the rubber around the shoe sadly broke. Despite owning them for over a year they still gave me a full credit for the damage and I walked away with a new pair! So great to know that they stand by their product and want the best for their customers 🥰
Called in to get a pair of sandles for my daughter who wants a pair for her Xmas present while with my wife and spent 10mins looking while the three shop assistants talked in the corner and totally ignored us and we were the only ones there! Will try riccarton store to see if we get any service there - I would have given 1 star but shop well laid out and nice looking shoes just pity about the rubbish staff.
Another fabulous experience with Terri and Samantha - always so nice to be treated so well and the ladies know their stuff; can’t rate this shop highly enough, it’s bright, easy to get around and loads of options.