I had a very pleasant experience in the Christchurch city store. I noticed my new work boots inner leather was coming away at the seams. The store manager I didn't get her name but she had long dark hair was very understanding and efficient and helped organised a new pair for me. I asked for advice yesterday when I was in the Mipiaci store and when I went into Merchant today she remembered me. It is hard to come by friendly and efficient customer service so well done and thank you so much for your help :)
Matt Winter
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January 14, 2025
Small but well stocked store. The staff were helpful and knowledgeable, product savvy. We ended up returning to this store for several pairs of shoes. Recommend.
Nakita Rickards
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October 23, 2023
Love this place and the staff! Never buy shoes elsewhere, the staff are always willing to help and are super attentive aswell as knowledgeable. Always happy to recommend people to shop here!
Olivia Canny
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October 23, 2023
Awesome shop with excellent friendly staff. Recently purchased new sneakers and they were so patient and helpful with getting me the perfect pair!
Tatia Buckingham
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October 23, 2023
Great shop with friendly and helpful staff. This business is completely accessible for those with mobility disabilities. Happy to recommend to all.
Our Address
Shop 8, ANZ Centre 133 Cashel Street, Christchurch Central City, Christchurch 8011, New Zealand
I had a very pleasant experience in the Christchurch city store. I noticed my new work boots inner leather was coming away at the seams. The store manager I didn't get her name but she had long dark hair was very understanding and efficient and helped organised a new pair for me. I asked for advice yesterday when I was in the Mipiaci store and when I went into Merchant today she remembered me. It is hard to come by friendly and efficient customer service so well done and thank you so much for your help :)
Small but well stocked store. The staff were helpful and knowledgeable, product savvy. We ended up returning to this store for several pairs of shoes. Recommend.
Love this place and the staff! Never buy shoes elsewhere, the staff are always willing to help and are super attentive aswell as knowledgeable. Always happy to recommend people to shop here!
Awesome shop with excellent friendly staff. Recently purchased new sneakers and they were so patient and helpful with getting me the perfect pair!
Great shop with friendly and helpful staff. This business is completely accessible for those with mobility disabilities. Happy to recommend to all.