Staff were awesome today, the guy that served us was patient and so helpful he made sure we got our backpacks perfectly sized to suit us. Stoked with the level of service and support. Will definitely be coming back
Ariadna Meler
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March 13, 2026
Tom was super helpful, patient and attentive. He helped me measure me for my hiking backpack and have me suggestions and tips, and answered several questionsI had regarding gear and clothing. Superb service.
Sam King
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March 06, 2026
Phone call with Joseph today who was extremely helpful, helped find availability in the jacket I was after, provided alternatives and recommendations. Really great customer service.
Simone Miller
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January 22, 2026
Came after bad experience at northlink store very disappointing. This store was very good was very helpful in helping me choose jacket. Please come here and not other store in city they are soul sucking
Travis See Toh
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November 14, 2025
Staff was extremely rude. Came into the store just 10 mins ago and requested to look at a bag hanging up out of reach. Staff told me it’s just a different colour before I insisted on taking a closer look. Staff then proceeded to chuck the bags at me. When I requested for a new one because of the stain they just stated it’s the only one they have, not even trying to check. Still had the gall of asking me if I wanted the bag with a stain as I left the store. Terrible customer experience! Please do not patronise, I had an amazing experience at other outlets but this is a first.
Our Address
710 Colombo Street, Christchurch Central City, Christchurch 8011, New Zealand
Staff were awesome today, the guy that served us was patient and so helpful he made sure we got our backpacks perfectly sized to suit us. Stoked with the level of service and support. Will definitely be coming back
Tom was super helpful, patient and attentive. He helped me measure me for my hiking backpack and have me suggestions and tips, and answered several questionsI had regarding gear and clothing. Superb service.
Phone call with Joseph today who was extremely helpful, helped find availability in the jacket I was after, provided alternatives and recommendations. Really great customer service.
Came after bad experience at northlink store very disappointing. This store was very good was very helpful in helping me choose jacket. Please come here and not other store in city they are soul sucking
Staff was extremely rude. Came into the store just 10 mins ago and requested to look at a bag hanging up out of reach. Staff told me it’s just a different colour before I insisted on taking a closer look. Staff then proceeded to chuck the bags at me. When I requested for a new one because of the stain they just stated it’s the only one they have, not even trying to check. Still had the gall of asking me if I wanted the bag with a stain as I left the store. Terrible customer experience! Please do not patronise, I had an amazing experience at other outlets but this is a first.