I was disappointed with my experience at your store today\.
The lady wearing glasses seemed more focused on closing on time than on providing good customer service. Firstly, the doors were closed before 6:00 pm. I came in at around 5:55 pm and only took about two minutes to grab the items I needed.
My child asked if we could go back and look at something else, and I replied, “The lady is in a rush, which means they’re closing, so we can’t go back and shop”
The staff member then abruptly responded, “It’s 9–6 for us.”
I found that response quite rude and unnecessary, especially as it was still only 5:59 pm. I completely understand that staff want to finish on time, but customer service is about making customers feel welcome right up until closing time
Very disappointing experience
Thanks, but no thanks, Look Sharp
Helen Brennan
-
August 30, 2019
Great store with a great selection of reasonably priced items. A fantastic selection tion of fancy dress costumes and wigs plus everything you would need for a party plus craft and stationery items, kitchenware, items for the laundry and bathroom plus other items with lots of stock in the large store. Plenty of parking too which is a plus.
Kevin King
-
July 25, 2026
You could spend all day here, unique collection of goodies
kayla daniels
-
January 21, 2026
Very disappointed came in tonight to get my sons helium balloons done up I could see he was struggling blowing the number 6 up but when I got back it was blown up so thought ok allgood! But when I put it in my car 5 mins later it went down I didn’t even have enough time to go back to sort it the store was closed, Usually they are good but I could see he couldn’t blow the 6 up the number 1 went up easy not the 6 so we checked and looked like the balloon was faulty. Really pissed off
Michele Parkyn
-
August 02, 2026
Why don't they asked if you would like a bag, and if you do you have to say and pay for it. Use your brain and ask the customer first.
Our Address
Northlink Shopping Centre, 100 Langdons Road, Papanui, Christchurch 8053, New Zealand
I was disappointed with my experience at your store today\. The lady wearing glasses seemed more focused on closing on time than on providing good customer service. Firstly, the doors were closed before 6:00 pm. I came in at around 5:55 pm and only took about two minutes to grab the items I needed. My child asked if we could go back and look at something else, and I replied, “The lady is in a rush, which means they’re closing, so we can’t go back and shop” The staff member then abruptly responded, “It’s 9–6 for us.” I found that response quite rude and unnecessary, especially as it was still only 5:59 pm. I completely understand that staff want to finish on time, but customer service is about making customers feel welcome right up until closing time Very disappointing experience Thanks, but no thanks, Look Sharp
Great store with a great selection of reasonably priced items. A fantastic selection tion of fancy dress costumes and wigs plus everything you would need for a party plus craft and stationery items, kitchenware, items for the laundry and bathroom plus other items with lots of stock in the large store. Plenty of parking too which is a plus.
You could spend all day here, unique collection of goodies
Very disappointed came in tonight to get my sons helium balloons done up I could see he was struggling blowing the number 6 up but when I got back it was blown up so thought ok allgood! But when I put it in my car 5 mins later it went down I didn’t even have enough time to go back to sort it the store was closed, Usually they are good but I could see he couldn’t blow the 6 up the number 1 went up easy not the 6 so we checked and looked like the balloon was faulty. Really pissed off
Why don't they asked if you would like a bag, and if you do you have to say and pay for it. Use your brain and ask the customer first.