The staff here are so unhelpful and rude. Always standing around talking at the counter. Leaving customers standing there waiting. I was told to wait 5mins to see a pharmacist. Waited 20 then the pharmacist helped another lady. Then got told they don't do strep throat swab tests even though it says online you do. Pharmacist said she wasn't trained to do so. Left disappointed.
Rosie Waller
-
June 30, 2025
I am amazed reading your reviews that clearly no staff training takes place in this pharmacy and the operator couldn’t care less about customers. I visited today only to find staff chatting behind the counter and not too concerned about me at the counter. The lack of service was topped off by me being asked, ‘ do you wanna bag?!!!! REALLY. Wake up and give some polite service. I certainly will not be returning to this pharmacy
Liz Foster
-
June 30, 2025
I was in your store today and have to say I have yet to meet less interested staff ! Clearly customer service is not top priority for you !
Jemima Blokland
-
September 19, 2025
Josie from dermalogica is amazing. So helpful and goes above and beyond to provide a wonderful service
Philip Cox
-
May 28, 2025
There is only one person in your pharmacy who is happy!!! The rest are so serious. Not a happy place
Our Address
193 Papanui Road, Merivale, Christchurch 8014, New Zealand
The staff here are so unhelpful and rude. Always standing around talking at the counter. Leaving customers standing there waiting. I was told to wait 5mins to see a pharmacist. Waited 20 then the pharmacist helped another lady. Then got told they don't do strep throat swab tests even though it says online you do. Pharmacist said she wasn't trained to do so. Left disappointed.
I am amazed reading your reviews that clearly no staff training takes place in this pharmacy and the operator couldn’t care less about customers. I visited today only to find staff chatting behind the counter and not too concerned about me at the counter. The lack of service was topped off by me being asked, ‘ do you wanna bag?!!!! REALLY. Wake up and give some polite service. I certainly will not be returning to this pharmacy
I was in your store today and have to say I have yet to meet less interested staff ! Clearly customer service is not top priority for you !
Josie from dermalogica is amazing. So helpful and goes above and beyond to provide a wonderful service
There is only one person in your pharmacy who is happy!!! The rest are so serious. Not a happy place