My strongest advice against engaging this company! Worst customer service experience! Our builder got them to install a LPG gas station for our stovetop a while back. Now we have a gas leak, so the builder asked them to give me a call. They called and I was told it's probably a hose leak. I've asked for an appointment, so I can be present during the assessment and get a price, but was told, that they can't give me time, as they turn up when they can during the day and I basically need to grant them access to my property. Then I've asked if they can give me a call straight after the assessment to let me know what needs fixing and how much it would cost. I was told "No" again, they need to fix it and I'll get the bill and it will be in the hundreds (it's quite a broad range).
I was told if I'm not happy with their terms to get another plumber and the time spent with me on the phone is preventing them to talk to other customers!
Don't deserve even the one star rating!
Rebecca Thompson
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August 22, 2025
Highly, highly recommend Layne Watson Plumbing. Professional and honest advice and efficient, tidy workmanship all finished to a very high standard. We are really happy with the work that was done for us on our bathroom renovation and improvements to make our gas bottle station safer. Thank you for the work, we will be using this business again for other renovation work in the future. We have no hesitations in recommending Layne Watson Plumbing to anyone.
Penelope Watson
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July 22, 2025
Layne Watson Plumbing are our go to for all our plumbing requirements for both business and residential. A great friendly team, excellent workmanship, prompt service and such a pleasure to deal with. Thank you :)
Carmel Harris
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March 31, 2025
Layne Watson removed an insinkerator from my place a couple of weeks ago. When I received their invoice I was surprised at the cost of materials. I put it on the to pay list. The day before it was due I received a call from the office lady stating that they had overcharged me on materials. She was extremely apologetic. I was impressed with the honesty of the company as I am sure many companies overcharge and do not seek to rectify. I was very happy with the workmanship also.
Petra Jurič
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March 17, 2025
We were pleased with Jacob's work, he did a great job replacing the plumbing in our new kitchen. He was not only quick and professional, but also incredibly tidy, he explained the process well and was here on time.
Our Address
9/114 Sawyers Arms Road, Northcote, Christchurch 8052, New Zealand
My strongest advice against engaging this company! Worst customer service experience! Our builder got them to install a LPG gas station for our stovetop a while back. Now we have a gas leak, so the builder asked them to give me a call. They called and I was told it's probably a hose leak. I've asked for an appointment, so I can be present during the assessment and get a price, but was told, that they can't give me time, as they turn up when they can during the day and I basically need to grant them access to my property. Then I've asked if they can give me a call straight after the assessment to let me know what needs fixing and how much it would cost. I was told "No" again, they need to fix it and I'll get the bill and it will be in the hundreds (it's quite a broad range). I was told if I'm not happy with their terms to get another plumber and the time spent with me on the phone is preventing them to talk to other customers! Don't deserve even the one star rating!
Highly, highly recommend Layne Watson Plumbing. Professional and honest advice and efficient, tidy workmanship all finished to a very high standard. We are really happy with the work that was done for us on our bathroom renovation and improvements to make our gas bottle station safer. Thank you for the work, we will be using this business again for other renovation work in the future. We have no hesitations in recommending Layne Watson Plumbing to anyone.
Layne Watson Plumbing are our go to for all our plumbing requirements for both business and residential. A great friendly team, excellent workmanship, prompt service and such a pleasure to deal with. Thank you :)
Layne Watson removed an insinkerator from my place a couple of weeks ago. When I received their invoice I was surprised at the cost of materials. I put it on the to pay list. The day before it was due I received a call from the office lady stating that they had overcharged me on materials. She was extremely apologetic. I was impressed with the honesty of the company as I am sure many companies overcharge and do not seek to rectify. I was very happy with the workmanship also.
We were pleased with Jacob's work, he did a great job replacing the plumbing in our new kitchen. He was not only quick and professional, but also incredibly tidy, he explained the process well and was here on time.