Great selection of Japanese food. Unfortunately staff are not helpful . They look like always super busy and unhappy ๐
Roger Aosi
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March 06, 2026
Their products are good, but the service from the staff was disappointing. They didn't say hello and what I heard from them was just "$25. Thank you. " That's it.
We noticed a clear difference in their attitude when we visited with Japanese friends compared to when I went by myself.
We often visit their other branch and the staff there are always polite, so this experience at this branch was quite surprising and sad.
Xin Wen Tee
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July 17, 2023
They have lots of stuff selling. Especially like the department selling past best date, which is considering cheaper than normal price, for those who don't really care about the date can buy it. They have lots of stuff like snacks, frozen food, seasoning sauce, japanese rice wine and some stationary or daily use products. They even sell ceramic plate and bowl with only 3 dollars. Will definitely come back again.
Eugene Yan
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August 29, 2025
I messed up and bought the wrong hair dye. When I realized and went back to the store to exchange it, they showed me this wonky sign saying they've got a no-refund policy, so they totally said no and no exchange it either.
This is the first time I've come across something like this in NZ. Gotta be careful when shopping!!!โ
s s
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June 09, 2019
Amazing Japanese store, equivalent version/size of kosco and sunson. Products range from food and drink to cosmetic products and homeware. Price on the higher end. Friendly staff, well organised store and isles, ample parking outside with family friendly parking space.
Great selection of Japanese food. Unfortunately staff are not helpful . They look like always super busy and unhappy ๐
Their products are good, but the service from the staff was disappointing. They didn't say hello and what I heard from them was just "$25. Thank you. " That's it. We noticed a clear difference in their attitude when we visited with Japanese friends compared to when I went by myself. We often visit their other branch and the staff there are always polite, so this experience at this branch was quite surprising and sad.
They have lots of stuff selling. Especially like the department selling past best date, which is considering cheaper than normal price, for those who don't really care about the date can buy it. They have lots of stuff like snacks, frozen food, seasoning sauce, japanese rice wine and some stationary or daily use products. They even sell ceramic plate and bowl with only 3 dollars. Will definitely come back again.
I messed up and bought the wrong hair dye. When I realized and went back to the store to exchange it, they showed me this wonky sign saying they've got a no-refund policy, so they totally said no and no exchange it either. This is the first time I've come across something like this in NZ. Gotta be careful when shopping!!!โ
Amazing Japanese store, equivalent version/size of kosco and sunson. Products range from food and drink to cosmetic products and homeware. Price on the higher end. Friendly staff, well organised store and isles, ample parking outside with family friendly parking space.