Great selection of Japanese food. Unfortunately staff are not helpful . They look like always super busy and unhappy ๐
Roger Aosi
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March 06, 2026
Their products are good, but the service from the staff was disappointing. They didn't say hello and what I heard from them was just "$25. Thank you. " That's it.
We noticed a clear difference in their attitude when we visited with Japanese friends compared to when I went by myself.
We often visit their other branch and the staff there are always polite, so this experience at this branch was quite surprising and sad.
Xin Wen Tee
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July 17, 2023
They have lots of stuff selling. Especially like the department selling past best date, which is considering cheaper than normal price, for those who don't really care about the date can buy it. They have lots of stuff like snacks, frozen food, seasoning sauce, japanese rice wine and some stationary or daily use products. They even sell ceramic plate and bowl with only 3 dollars. Will definitely come back again.
Thomas Martin
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January 15, 2026
friendly staff and good stock, music was like cutting in and out one time i was there which ruined the vibe a lil? maybe try fix that.
i like coming here for the like dark ghana icecream but now its not there? would be cool if it was always there.
Eugene Yan
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August 29, 2025
I messed up and bought the wrong hair dye. When I realized and went back to the store to exchange it, they showed me this wonky sign saying they've got a no-refund policy, so they totally said no and no exchange it either.
This is the first time I've come across something like this in NZ. Gotta be careful when shopping!!!โ
Great selection of Japanese food. Unfortunately staff are not helpful . They look like always super busy and unhappy ๐
Their products are good, but the service from the staff was disappointing. They didn't say hello and what I heard from them was just "$25. Thank you. " That's it. We noticed a clear difference in their attitude when we visited with Japanese friends compared to when I went by myself. We often visit their other branch and the staff there are always polite, so this experience at this branch was quite surprising and sad.
They have lots of stuff selling. Especially like the department selling past best date, which is considering cheaper than normal price, for those who don't really care about the date can buy it. They have lots of stuff like snacks, frozen food, seasoning sauce, japanese rice wine and some stationary or daily use products. They even sell ceramic plate and bowl with only 3 dollars. Will definitely come back again.
friendly staff and good stock, music was like cutting in and out one time i was there which ruined the vibe a lil? maybe try fix that. i like coming here for the like dark ghana icecream but now its not there? would be cool if it was always there.
I messed up and bought the wrong hair dye. When I realized and went back to the store to exchange it, they showed me this wonky sign saying they've got a no-refund policy, so they totally said no and no exchange it either. This is the first time I've come across something like this in NZ. Gotta be careful when shopping!!!โ