We had a wonderful stay at the Carlton Mill Hotel while visiting Christchurch for my husband’s surgery. The communication before our arrival was excellent, and the team were incredibly accommodating with a few requests we had.
It was such a nice touch to arrive to a warm room with the heater already on. The room was spotless, comfortable, and well presented, and the bathroom was modern and spacious.
The location is fantastic, an easy walk to Merivale to Merivale Mall and the many great cafés and restaurants nearby.
A special thank you to the team for their friendliness, professionalism, and warm welcome. Their kindness made a stressful trip much easier and contributed greatly to a positive experience. We would happily stay here again and highly recommend it to others visiting Christchurch.
Jacqui Burn
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April 30, 2026
Nothing was too much trouble for the team at Carlton Mill. I recently stayed for 3 nights after having surgery in Christchurch before I was able to return to Wellington. The team were so helpful and accommodating - even allowing me to check in early at no extra charge. I was given a choice of room to ensure it would meet my needs, and also advised just to call reception and they would bring things to my room as needed since I wasn't very mobile - which I thought was a very kind gesture. The room itself was perfect, lovely modern bathroom, comfy king sized bed, and nice and clean. Thank you for a wonderful stay and for all your help!
Donna Wilkinson
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May 03, 2026
Initially thought the room was ok
The bed not comfortable, the pillow was terrible and smelt strange.
I changed pillow after finding a spare on the cupboard.
The bathroom was nice apart form when sitting on the bed you looked at the toilet bowl which was not clean at the top by the rim.
Shower was great.
Rest of room was clean and spacious for a studio.
It was noisy, banging and doors slamming.
Entrance to the hotel from the road tricky to get to.
We wouldnt stay again
Sara Cutler
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April 28, 2026
We stayed here for 5 nights and needed to be close to Southern Cross Hospital. Both ladies were beyond helpful and accommodating for our needs. The rooms had everything we needed and we didn’t find them too noisy like others have noted. A lovely restaurant, kitchenette facilities and spacious rooms. Recommend!
Tristan Bennett
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February 01, 2026
We stayed here for 3 nights and had a pleasant experience. The rooms have been renovated and are modern. The rest of the building is tired and outdated. Beds were comfortable and soft. Rooms fitted with a kitchenette including a sink, microwave, fridge, toaster and kettle. With milk, tea and coffee on hand. Crockery and cutlery were also supplied. Our room had a balcony with 2 chairs. Bathroom facilities were pleasant. Our only issue was the leaky shower. Large room, quiet and clean. Location is within 5-10 minutes of the city centre and parking is included on site for guests.
Our Address
15 Bealey Avenue, Merivale, Christchurch 8014, New Zealand
We had a wonderful stay at the Carlton Mill Hotel while visiting Christchurch for my husband’s surgery. The communication before our arrival was excellent, and the team were incredibly accommodating with a few requests we had. It was such a nice touch to arrive to a warm room with the heater already on. The room was spotless, comfortable, and well presented, and the bathroom was modern and spacious. The location is fantastic, an easy walk to Merivale to Merivale Mall and the many great cafés and restaurants nearby. A special thank you to the team for their friendliness, professionalism, and warm welcome. Their kindness made a stressful trip much easier and contributed greatly to a positive experience. We would happily stay here again and highly recommend it to others visiting Christchurch.
Nothing was too much trouble for the team at Carlton Mill. I recently stayed for 3 nights after having surgery in Christchurch before I was able to return to Wellington. The team were so helpful and accommodating - even allowing me to check in early at no extra charge. I was given a choice of room to ensure it would meet my needs, and also advised just to call reception and they would bring things to my room as needed since I wasn't very mobile - which I thought was a very kind gesture. The room itself was perfect, lovely modern bathroom, comfy king sized bed, and nice and clean. Thank you for a wonderful stay and for all your help!
Initially thought the room was ok The bed not comfortable, the pillow was terrible and smelt strange. I changed pillow after finding a spare on the cupboard. The bathroom was nice apart form when sitting on the bed you looked at the toilet bowl which was not clean at the top by the rim. Shower was great. Rest of room was clean and spacious for a studio. It was noisy, banging and doors slamming. Entrance to the hotel from the road tricky to get to. We wouldnt stay again
We stayed here for 5 nights and needed to be close to Southern Cross Hospital. Both ladies were beyond helpful and accommodating for our needs. The rooms had everything we needed and we didn’t find them too noisy like others have noted. A lovely restaurant, kitchenette facilities and spacious rooms. Recommend!
We stayed here for 3 nights and had a pleasant experience. The rooms have been renovated and are modern. The rest of the building is tired and outdated. Beds were comfortable and soft. Rooms fitted with a kitchenette including a sink, microwave, fridge, toaster and kettle. With milk, tea and coffee on hand. Crockery and cutlery were also supplied. Our room had a balcony with 2 chairs. Bathroom facilities were pleasant. Our only issue was the leaky shower. Large room, quiet and clean. Location is within 5-10 minutes of the city centre and parking is included on site for guests.