About Harcourts Holmwood Property Management
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401A Ilam Road, Ilam, Christchurch 8053, New Zealand
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By far an absolutely positive experience. My Property manager Diane Colgan was not only my Property manager, she was like a friend. She understood my personal issues and supported me through any issues I had in my tenancy with complete professionalism and care. As the tennant she made me feel important and listened to - In most instances you would dread any 3 monthly inspection, with Diane I looked forward to seeing her because she was so lovely to deal with. She was extremely knowledgeable about any questions I had in respect to my tenancy and answered every call I made without fail with a positive friendly honest attitude and the loveliest manners. 5 years went by so quickly Diane...we will miss you and Harcourts.
I haven't had any problems at all, communication is fantastic, if there is anything that needs attention my property manager is straight on getting a resolution, always fantastic to see my property manager when inspections come around. I have met the home owner a couple of times and he is fantastic too.
I can't fault my property manager at all. She has been amazing and so easy to talk to and very quick to jump on anything that needs doing . Even assisted on ensuring we had access to property when move in date fell on a public holiday.
Tammie McGrath, my property manager, is truly amazing. I used to wait at least a day to receive an answer to my questions, but since she started working, everything has been so quick, efficient, and easy. I really want to say thank you to her! Nothing to improve — she is already perfect!
David Frost and Ro Sherry are fabulous property managers. We really appreciated the instant responses from them when the hot water cylinder broke. Everything was in place including emergency plumber within 20 minutes of initial email. They also followed up to check that all was in order after the work had been done.