Deli staff were amazing, so helpful and friendly. Best salads! Wish we had this in Nelson. Thank you for the yummy food & fab customer service :)
Sarah Innes
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December 23, 2025
Twice Ive bought Harris farm vaccume packed beef (tbone and short ribs) from these guys that has been properly spoilt. Sealed packs and all. Only opened them to be hit with that rancid smell. Both times the meat had at least 3 days before expiration. After the 2nd time I called up to inform them cause I felt it might be important to check if there is an issue but the guy on the phone didnt seem phased at all he was polite enough and asked me if i got a pack that had the seal broken as if its my fault the meat was spoilt (I feel thike that's the kind of quality control they should be doing) he Offered for me to bring it back and exchange or refund but I live far enough away that the drive there during Christmas traffic is not worth it to bring it all the way back. But seriously once is bad enough but two times now. And it isnt cheap, I expect something much better from a more upper end grocery store, especially when it comes to food safety.
Raewyn Knowles
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January 02, 2026
Busy day, and still friendly staff! Just what I needed as I rushed in for items for my family's early surprise Xmas dinner. Loved the cherries!
Daniel
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March 05, 2026
I had employees follow me around and give me trouble at the self-checkout about bringing in my reusable bags. Not worth the hassle or higher prices.
Jason Roberts
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August 19, 2025
WOW. This is the setting the standards for grocery stores. It's clean, extremely tidy, it's as if care has gone into every item. The staff are so friendly and helpful and the variety is just insane. Hands down one of the best stores I've been to in the world. You can tell people care here.
Our Address
Merivale Mall, 189 Papanui Road, Merivale, Christchurch 8014, New Zealand
Deli staff were amazing, so helpful and friendly. Best salads! Wish we had this in Nelson. Thank you for the yummy food & fab customer service :)
Twice Ive bought Harris farm vaccume packed beef (tbone and short ribs) from these guys that has been properly spoilt. Sealed packs and all. Only opened them to be hit with that rancid smell. Both times the meat had at least 3 days before expiration. After the 2nd time I called up to inform them cause I felt it might be important to check if there is an issue but the guy on the phone didnt seem phased at all he was polite enough and asked me if i got a pack that had the seal broken as if its my fault the meat was spoilt (I feel thike that's the kind of quality control they should be doing) he Offered for me to bring it back and exchange or refund but I live far enough away that the drive there during Christmas traffic is not worth it to bring it all the way back. But seriously once is bad enough but two times now. And it isnt cheap, I expect something much better from a more upper end grocery store, especially when it comes to food safety.
Busy day, and still friendly staff! Just what I needed as I rushed in for items for my family's early surprise Xmas dinner. Loved the cherries!
I had employees follow me around and give me trouble at the self-checkout about bringing in my reusable bags. Not worth the hassle or higher prices.
WOW. This is the setting the standards for grocery stores. It's clean, extremely tidy, it's as if care has gone into every item. The staff are so friendly and helpful and the variety is just insane. Hands down one of the best stores I've been to in the world. You can tell people care here.