The car they provided was a major reason why my New Zealand trip was so wonderful.
I had rented a car from this company for six days. They made everything very easy for me. Moreover, as soon as I landed at the airport, they immediately called me and provided me with the car I needed – a brand new car in excellent condition.
The management staff explained everything very clearly and cooperated with us, telling us to kindly take the car. The car I was given provided good fuel efficiency.
Suci Landon
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January 12, 2026
Super happy with the service provided by Europcar Team here at Christchurch Airport!
Responsible, friendly, straightforward and accomodating staff they have! Special thanks to Elliott and Charlie, who patiently and kindly making sure that I am happy and feel comfortable with the vehicle I am ordering. It is assuring to see the young generation taking and doing their job so professionally! Happy customer here, and that is how you should treat all customer - no forcing, listening and responding to their needs!
Andrea Craig
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February 24, 2026
Honestly I cannot rate these guys more highly. I have rented cars all over the world and this was the easiest and best experience ever!
So friendly, efficient and helpful from the first point of contact til car drop off back! The lovely Dutch member of the team who welcomed me and solved my issue (I had no car on arrival as I couldn’t find a car for love nor money at the airport). Made my day as he had one car left which I was able to take! Made my trip to the South Island stress free after a very long journey from the UK. Thank you so much. The car itself was amazing and a huge treat of a drive to do a road trip in. An unforgettable trip back here so thank you 🙏🏻
PS for anyone wanting to know the distance from the terminal to the pick up point is super close which is so approved after a horribly long flight so that was another bonus!!
Thank you to the whole team for the exceptional experience 🌟🌟🌟🌟🌟
Per Grimfjärd
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January 13, 2026
The car itself, Honda Z-RV was excellent. On pick up it was not ready so I waited 30 minutes (later than agreed start of rental). Once I had the keys and walked to the rental car bay I found that the interior of the car had not been cleaned, rubbish on floor, mud and sand on seats and floors. I decided not to ask for cleaning as I was already late and cleaned it myself. Staff was very nice both when picking up and returning. The car felt new and amazing other than the fact it had not been cleaned inside.
Ale R
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April 26, 2025
Excellent customer service and very clean car upon our arrival. We initially booked outlander but were given RAV4. We became in love with the rav, it was super economical, capable and comfortable travel buddy for our needs. Car was almost new with 20k on the odometer and we contributed 1.7k traveling to Queenstwon and back. Only negative feedback is that I want RAV4, which is in super high demand and pricing range atm.
Loved it, highly recommend it.
Our Address
International Terminal Arrivals Area 1225 CHRISTCHURCH, Durey Road, Harewood, Christchurch 8053, New Zealand
The car they provided was a major reason why my New Zealand trip was so wonderful. I had rented a car from this company for six days. They made everything very easy for me. Moreover, as soon as I landed at the airport, they immediately called me and provided me with the car I needed – a brand new car in excellent condition. The management staff explained everything very clearly and cooperated with us, telling us to kindly take the car. The car I was given provided good fuel efficiency.
Super happy with the service provided by Europcar Team here at Christchurch Airport! Responsible, friendly, straightforward and accomodating staff they have! Special thanks to Elliott and Charlie, who patiently and kindly making sure that I am happy and feel comfortable with the vehicle I am ordering. It is assuring to see the young generation taking and doing their job so professionally! Happy customer here, and that is how you should treat all customer - no forcing, listening and responding to their needs!
Honestly I cannot rate these guys more highly. I have rented cars all over the world and this was the easiest and best experience ever! So friendly, efficient and helpful from the first point of contact til car drop off back! The lovely Dutch member of the team who welcomed me and solved my issue (I had no car on arrival as I couldn’t find a car for love nor money at the airport). Made my day as he had one car left which I was able to take! Made my trip to the South Island stress free after a very long journey from the UK. Thank you so much. The car itself was amazing and a huge treat of a drive to do a road trip in. An unforgettable trip back here so thank you 🙏🏻 PS for anyone wanting to know the distance from the terminal to the pick up point is super close which is so approved after a horribly long flight so that was another bonus!! Thank you to the whole team for the exceptional experience 🌟🌟🌟🌟🌟
The car itself, Honda Z-RV was excellent. On pick up it was not ready so I waited 30 minutes (later than agreed start of rental). Once I had the keys and walked to the rental car bay I found that the interior of the car had not been cleaned, rubbish on floor, mud and sand on seats and floors. I decided not to ask for cleaning as I was already late and cleaned it myself. Staff was very nice both when picking up and returning. The car felt new and amazing other than the fact it had not been cleaned inside.
Excellent customer service and very clean car upon our arrival. We initially booked outlander but were given RAV4. We became in love with the rav, it was super economical, capable and comfortable travel buddy for our needs. Car was almost new with 20k on the odometer and we contributed 1.7k traveling to Queenstwon and back. Only negative feedback is that I want RAV4, which is in super high demand and pricing range atm. Loved it, highly recommend it.