I had such a great experience at the ECCO shoe shop thanks to Hellen. She provided outstanding customer service from start to finish — friendly, patient, and incredibly knowledgeable about the products. Hellen took the time to understand what I was looking for, offered helpful recommendations, and made sure I was completely comfortable with my choice. Her genuine care and professionalism made the whole experience enjoyable and stress-free. Exceptional service like hers truly makes a difference. Thank you, Hellen!
Jan Congdon
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February 23, 2026
It was a very good experience for me in store and after having many foot problems recently I was not the quickest or easiest to cater to. Great patience and advice was given and after a few visits I have found my perfect shoe. Very grateful for the help😁
Tarshy Richardson
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January 27, 2026
I had a great experience when dealing with Hellen during my shop for a new pair of shoes for my husband. She was very helpful in providing some guidance around sizing and showed me a great range of items. Highly recommend!
Rafaela Schuler Luque
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February 05, 2026
Great customer service ! Got shoes for work there and the team look after me very well. Thank you for such a lovely chat and service.
Lauren Cook
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February 05, 2026
The store was great and the service was amazingly helpful. Helen was a star at trying to help me find the right shoes for my big day but unfortunately the store just didn’t have what I was after 🙂
Our Address
195 Papanui Road, Merivale, Christchurch 8014, New Zealand
I had such a great experience at the ECCO shoe shop thanks to Hellen. She provided outstanding customer service from start to finish — friendly, patient, and incredibly knowledgeable about the products. Hellen took the time to understand what I was looking for, offered helpful recommendations, and made sure I was completely comfortable with my choice. Her genuine care and professionalism made the whole experience enjoyable and stress-free. Exceptional service like hers truly makes a difference. Thank you, Hellen!
It was a very good experience for me in store and after having many foot problems recently I was not the quickest or easiest to cater to. Great patience and advice was given and after a few visits I have found my perfect shoe. Very grateful for the help😁
I had a great experience when dealing with Hellen during my shop for a new pair of shoes for my husband. She was very helpful in providing some guidance around sizing and showed me a great range of items. Highly recommend!
Great customer service ! Got shoes for work there and the team look after me very well. Thank you for such a lovely chat and service.
The store was great and the service was amazingly helpful. Helen was a star at trying to help me find the right shoes for my big day but unfortunately the store just didn’t have what I was after 🙂