Coupland’s Bakeries – Hornby Store

Shelley Boyd

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July 07, 2026

This is the factory shop for Coupland’s, the mother ship. A large bakery with all the different varieties of baking on offer. Plus, factory specials and seconds at good prices. The food itself is good, clean and well made, but obviously mass produced. This isn’t a boutique bakery with home made goods and special flare, this is honest, simple, (mostly) reasonably priced food that tastes exactly as we have come to know Coupland’s food tastes. We all have our favourites and you know what you are getting. This branch is particularly good for hot food and sandwiches, lunches and/or a special treat. With a coffee. Not a sit down spot to eat - take it home… or break in to it in the car in the parking lot.

Samantha Summerfield

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February 06, 2026

6th Feb around 8:30am A lovely staff named Angela served my husband and I. She was so friendly, cheerful and was so happy to answer my questions. During the sale Angela had noticed she had scanned a packet of chocolate éclairs. Angela said they sell cream in the store to fill eclairs with. I then said there was only the 2L bottles in the fridge. Then she offered to go into there storeroom to see if they had smaller bottles of cream to save us a trip going to the grocery store. Angela successfully returned with a smaller bottle of cream - super happy with the result as I didn't want to go to a grocery store during a public holiday. Thank you Angela for being so polite and Couplands, Hornby is very lucky to have you on their team.

Gurprit Singh Bhangu

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December 05, 2025

Observed a decline in food quality, evidenced by the presence of a foreign object in a bread product. There quality assurance team offered a refund of $1.89, corresponding to the same-day purchase of the bread. Believe a more appropriate course of action to enhanced pest control measures within there food production processes. Will advise to all consumers to thoroughly inspect food products prior to purchase.

Nathan Gardiner

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August 09, 2026

Was a pretty good pie and turnover had a good geez and bought some more things. Enjoy going there and enjoy the waterfall and garden. Definitely not your average bakery. Definitely be back

Issi Berry

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October 02, 2026

Why did ordering a coffee and buying a pie feel like a hostage negotiation??? The older lady at the checkout was very combative and argued with me over my order when I was just trying desperately to pay and get out of there!