We’ve ordered multiple times online for pick up and they’ve never gotten our order right, always missing something. When we go into the store there always a shortage of produce and meat. We also had to wait 20 mins in line at the check out because the checkout lady with short hair kept talking and talking to the customer in front of us we ended up being guided to another checkout because of how long she was taking
Hayley Walla
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October 21, 2025
Rude checkout manager/supervisor- old lady with pig tails. I took in a frozens product that was poor quality. I had arranged via email with corporate office for a replacement, that all went fine. But manager on duty mid morning 20th October had such a nasty attitude. Super passive aggressive, very snappy when asking about the situation. Was rude to the poor younger trainee that served me first on the checkouts, right in front of the customer. Unprofessional! I made a point of thanking the younger worker for the nice service- in front of the rude manager. As I walked away the rude manager said "YOU'RE WELCOME" in a aggressive tone, offended I hadn't thanked her as well. Quite a common occurrence at this particular Woolworths, hearing older senior staff talking down to younger staff in front of customers. You get a better results from your staff by treating them with dignity, and returning customers when your polite. Disappointing!
Greatness JR
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December 29, 2025
I arrived at the store to collect an order, only to find it had not yet been prepared. At no point was I informed that the order was not ready, despite the understanding that the order would be available at the agreed-upon pickup time. I drove over 20 minutes in heavy traffic based on this expectation.
The store failed to uphold its agreement, which includes preparing orders on time and providing timely updates when delays occur. While I understand that stores can become busy, this does not excuse failing to meet the terms agreed to with customers and delivery drivers. Such oversights cause unnecessary inconvenience and reflect poorly on the professionalism of the establishment.
I have reported this incident to DoorDash for further review and trust that appropriate steps will be taken to prevent this from happening in the future
wobuaini yy
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January 20, 2026
This supermarket is very unfriendly to Uber delivery workers. They don't even provide chairs for them to sit on; in fact, they've removed all the chairs.
Sometimes, when the wait is long, the delivery workers have no choice but to stand around and wait.
The staff are also not very helpful or friendly, and lack basic politeness when interacting with delivery drivers.
Vic Jafo
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June 04, 2025
Purchased mandarin form store and af only 3 days they are bad probably were no good yesterday only packed on 28-5-26 And purchased on the 315-25 and now 3-5 25 are bad. Sick and tired of crap fruit for Woolworth this is unacceptable when pay premium price
Our Address
219 Colombo Street, Sydenham, Christchurch 8023, New Zealand
We’ve ordered multiple times online for pick up and they’ve never gotten our order right, always missing something. When we go into the store there always a shortage of produce and meat. We also had to wait 20 mins in line at the check out because the checkout lady with short hair kept talking and talking to the customer in front of us we ended up being guided to another checkout because of how long she was taking
Rude checkout manager/supervisor- old lady with pig tails. I took in a frozens product that was poor quality. I had arranged via email with corporate office for a replacement, that all went fine. But manager on duty mid morning 20th October had such a nasty attitude. Super passive aggressive, very snappy when asking about the situation. Was rude to the poor younger trainee that served me first on the checkouts, right in front of the customer. Unprofessional! I made a point of thanking the younger worker for the nice service- in front of the rude manager. As I walked away the rude manager said "YOU'RE WELCOME" in a aggressive tone, offended I hadn't thanked her as well. Quite a common occurrence at this particular Woolworths, hearing older senior staff talking down to younger staff in front of customers. You get a better results from your staff by treating them with dignity, and returning customers when your polite. Disappointing!
I arrived at the store to collect an order, only to find it had not yet been prepared. At no point was I informed that the order was not ready, despite the understanding that the order would be available at the agreed-upon pickup time. I drove over 20 minutes in heavy traffic based on this expectation. The store failed to uphold its agreement, which includes preparing orders on time and providing timely updates when delays occur. While I understand that stores can become busy, this does not excuse failing to meet the terms agreed to with customers and delivery drivers. Such oversights cause unnecessary inconvenience and reflect poorly on the professionalism of the establishment. I have reported this incident to DoorDash for further review and trust that appropriate steps will be taken to prevent this from happening in the future
This supermarket is very unfriendly to Uber delivery workers. They don't even provide chairs for them to sit on; in fact, they've removed all the chairs. Sometimes, when the wait is long, the delivery workers have no choice but to stand around and wait. The staff are also not very helpful or friendly, and lack basic politeness when interacting with delivery drivers.
Purchased mandarin form store and af only 3 days they are bad probably were no good yesterday only packed on 28-5-26 And purchased on the 315-25 and now 3-5 25 are bad. Sick and tired of crap fruit for Woolworth this is unacceptable when pay premium price