A lovely staff member named Alexa helped me in store yesterday.
I was struggling to decide what hair colour/brand to purchase.
I told Alexa what my goal was with my hair colour and she recommended amazing colours and gave me great advice on how to achieve the results I wanted.
Alexa had not only given amazing advice but she was also very patient with me because I was a bit unsure as haven't used the brands before sold by Cosmic but Alexa was very understanding.
I have purchased the items that lovely Alexa has recommended and I'm extremely happy/excited.
Thank you soooooo much Alexa,
Cosmic Hornby is very lucky to have you on their team 😊❤️
Rouyden TM Lake
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September 26, 2024
4-STAR EXPERIENCE!
Huge thank you to the amazing staff at Cosmic Hornby! After a disastrous experience at Shosha Hornby, I was blown away by the exceptional service and warmth at Cosmic.
The staff member (sorry I didn't catch your name!) made purchasing a vape and juice seamless, answering all my questions with a smile.
Impressed by the beautiful, clean, and tidy store, and the fantastic product range.
You've earned a loyal customer! I'll definitely be back.
Rating: 5/5 stars
#CosmicHornby #ExcellentService #VapeCommunity #CustomerLove"
Josh Phibbs
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October 24, 2025
Staff are all smiles and very helpful , great service
Vicki Kennedy
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April 30, 2025
What a great welcoming store. Very helpful had just what I needed reasonable prices. Will be back.
kane walters
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March 18, 2025
I went in today to sort out a problem I ran into with my vape/pods. "Jay" the store manager was an absolute legend & super informative about all of the products. He managed to even show me a custom method of still being able to use an outdated vape I owned so I didn't waste my money. On top of that he gave me a great deal on a brand new vape. Cannot fault his customer service - definitely recommend to anyone else struggling and or looking for new products! Thanks Jay!
Our Address
Shop 4/418 Main South Road, Hornby, Christchurch 8441, New Zealand
A lovely staff member named Alexa helped me in store yesterday. I was struggling to decide what hair colour/brand to purchase. I told Alexa what my goal was with my hair colour and she recommended amazing colours and gave me great advice on how to achieve the results I wanted. Alexa had not only given amazing advice but she was also very patient with me because I was a bit unsure as haven't used the brands before sold by Cosmic but Alexa was very understanding. I have purchased the items that lovely Alexa has recommended and I'm extremely happy/excited. Thank you soooooo much Alexa, Cosmic Hornby is very lucky to have you on their team 😊❤️
4-STAR EXPERIENCE! Huge thank you to the amazing staff at Cosmic Hornby! After a disastrous experience at Shosha Hornby, I was blown away by the exceptional service and warmth at Cosmic. The staff member (sorry I didn't catch your name!) made purchasing a vape and juice seamless, answering all my questions with a smile. Impressed by the beautiful, clean, and tidy store, and the fantastic product range. You've earned a loyal customer! I'll definitely be back. Rating: 5/5 stars #CosmicHornby #ExcellentService #VapeCommunity #CustomerLove"
Staff are all smiles and very helpful , great service
What a great welcoming store. Very helpful had just what I needed reasonable prices. Will be back.
I went in today to sort out a problem I ran into with my vape/pods. "Jay" the store manager was an absolute legend & super informative about all of the products. He managed to even show me a custom method of still being able to use an outdated vape I owned so I didn't waste my money. On top of that he gave me a great deal on a brand new vape. Cannot fault his customer service - definitely recommend to anyone else struggling and or looking for new products! Thanks Jay!