The Colombus team at Riccarton Mall are such a credit to the franchise. They are always friendly, attentive and genuinely engaging.
We return each week because of this and secondly because the date & orange scones are the best we've ever had, and we've had a lot. Thank you
Natasha Novikova
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June 30, 2025
Bare walls let sound echo, making it very loud and uncomfortable. The kitchen was closed at three, the salad from the counter was over-salted and over-peppered, and the coffee was a half cup and very watery. I ended up leaving the food uneaten and went to buy sushi in the food court instead.
Evangeline Vitor
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June 15, 2025
I always come here for a coffee and staff were nice. But this morning, i planned to order matcha and the barista said we don’t serve matcha. And I was looking at the menu to decide what to replace and the barista said if you want matcha go to Jamaica blue ( in not so nice tone) She was rude, it’s not even busy. I will never come to this place again.
Grace Hsu
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February 25, 2020
I used to love this particular Columbus store because of the friendly staff and good variety of cabinet food. But had a very bad experience with one of their staff today.
Ordered a $6.50 sausage roll and got the tiniest piece ever. I took it to the counter wondering if it had been cut half by accident, the staff said it was a normal size (which looked way smaller than those displayed in the cabinet). I said to her “this is not something people would want to pay $6.50 for”. She replied “what do you want me to do?” in a very unfriendly way, then immediately turned to another staff complaining about what just happened, right in front of me!
Disappointing way of treating your customer.
Our Address
129 Riccarton Road, Riccarton, Christchurch 8041, New Zealand
Food is good. Staff is friendly.
The Colombus team at Riccarton Mall are such a credit to the franchise. They are always friendly, attentive and genuinely engaging. We return each week because of this and secondly because the date & orange scones are the best we've ever had, and we've had a lot. Thank you
Bare walls let sound echo, making it very loud and uncomfortable. The kitchen was closed at three, the salad from the counter was over-salted and over-peppered, and the coffee was a half cup and very watery. I ended up leaving the food uneaten and went to buy sushi in the food court instead.
I always come here for a coffee and staff were nice. But this morning, i planned to order matcha and the barista said we don’t serve matcha. And I was looking at the menu to decide what to replace and the barista said if you want matcha go to Jamaica blue ( in not so nice tone) She was rude, it’s not even busy. I will never come to this place again.
I used to love this particular Columbus store because of the friendly staff and good variety of cabinet food. But had a very bad experience with one of their staff today. Ordered a $6.50 sausage roll and got the tiniest piece ever. I took it to the counter wondering if it had been cut half by accident, the staff said it was a normal size (which looked way smaller than those displayed in the cabinet). I said to her “this is not something people would want to pay $6.50 for”. She replied “what do you want me to do?” in a very unfriendly way, then immediately turned to another staff complaining about what just happened, right in front of me! Disappointing way of treating your customer.