We had an excellent experience at 99 Bikes Hornby, thanks especially to Peter. My son was looking at a Segway e-scooter, and on our first visit Peter took the time to let him ride the ZT3 and then honestly suggested a more age-appropriate scooter for a young teenager, which we really appreciated.
After Christmas we phoned 99 Bikes in the morning and Peter was happy to hold the scooter for us for a couple of hours until we could get back in. When we arrived in store to purchase it, Peter had remembered us, he greeted us with a handshake, and made the whole process easy and welcoming. After the purchase, he also encouraged us to come back for accessories, mentioning their great range.
Fantastic customer service, genuine advice, and a great experience all round. Thank you, Peter and the team at 99 Bikes Hornby!
Chris Grosvenor
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February 10, 2026
Excellent experience. All employees encountered were professional, polite and welcoming. Sydney the Bike mechanic was excellent and extremely helpful, he called me and talked me through his findings and discussed options. Pricing was more than fair and better than expected. Great service and I will be back to purchase a New bike when the time comes. Highly recommend 99 Bikes Hornby.
Lisa Marsh
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March 05, 2026
Kaamil helped us find a bigger bike for our 6 year old. He was so patient with him trying different bikes and getting confident with the new size, and really knew what he was talking about. We then found out it was his first week at this job which was very surprising as it seemed like he would have been there for years. He wasn't pushy trying to sell us the most expensive or flashy bike and listened to what we were looking for. Would definitely visit again and recommend the service to others.
Don Allan
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January 28, 2026
Emma was the person from 99 Bikes I dealt with. Excellent ro deal with, Responsive to questions, kept me informed at all times. It was because of Emma I purchased and gave 5 stars.
Brian McCutcheon
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October 08, 2025
We bought two bikes approximately two weeks in advance of a picking them up. When we arrived to pick them up it seemed to take an age processing the release of the bikes which had been paid for, except for a $150 workshop bill. Neither of the dropper seats were working properly and we waited over an hour for these to be sorted. One continued to give problems so we called and spoke to the mechanic, couldn't fix it initially and was going to call back but never did. They contacted later and offered to pay if I got it fixed locally. Apart from the person that sold us the bikes, she was very good, our experience was less than ideal.
Our Address
6 Chappie Place, Hornby, Christchurch 8042, New Zealand
We had an excellent experience at 99 Bikes Hornby, thanks especially to Peter. My son was looking at a Segway e-scooter, and on our first visit Peter took the time to let him ride the ZT3 and then honestly suggested a more age-appropriate scooter for a young teenager, which we really appreciated. After Christmas we phoned 99 Bikes in the morning and Peter was happy to hold the scooter for us for a couple of hours until we could get back in. When we arrived in store to purchase it, Peter had remembered us, he greeted us with a handshake, and made the whole process easy and welcoming. After the purchase, he also encouraged us to come back for accessories, mentioning their great range. Fantastic customer service, genuine advice, and a great experience all round. Thank you, Peter and the team at 99 Bikes Hornby!
Excellent experience. All employees encountered were professional, polite and welcoming. Sydney the Bike mechanic was excellent and extremely helpful, he called me and talked me through his findings and discussed options. Pricing was more than fair and better than expected. Great service and I will be back to purchase a New bike when the time comes. Highly recommend 99 Bikes Hornby.
Kaamil helped us find a bigger bike for our 6 year old. He was so patient with him trying different bikes and getting confident with the new size, and really knew what he was talking about. We then found out it was his first week at this job which was very surprising as it seemed like he would have been there for years. He wasn't pushy trying to sell us the most expensive or flashy bike and listened to what we were looking for. Would definitely visit again and recommend the service to others.
Emma was the person from 99 Bikes I dealt with. Excellent ro deal with, Responsive to questions, kept me informed at all times. It was because of Emma I purchased and gave 5 stars.
We bought two bikes approximately two weeks in advance of a picking them up. When we arrived to pick them up it seemed to take an age processing the release of the bikes which had been paid for, except for a $150 workshop bill. Neither of the dropper seats were working properly and we waited over an hour for these to be sorted. One continued to give problems so we called and spoke to the mechanic, couldn't fix it initially and was going to call back but never did. They contacted later and offered to pay if I got it fixed locally. Apart from the person that sold us the bikes, she was very good, our experience was less than ideal.