I picked up my chair and side table today Both look fantastic im very thrilled and happy the best part was the side table already put together in the box when I opened and took it out. Chair looks great and you do have to put the legs on yourself but we'll worth it. I will be coming back again to purchase furniture in the future thank you very much đ
Alannah Buckley
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December 22, 2025
Edit to add: within hours of my review someone contacted me and had managed to track one down. It even got delivered , thank you.
Service was okay, but not what you would expect when spending a couple of thousand dollars.
The purchase was advertised with a free beanbag while stocks last, which is an effective way to draw customers in. However, there were none available at the time of purchase, despite the promotion still being advertised. I was told one would be sourced for me, but I heard nothing until I followed it up myself.
After contacting the store, a beanbag was ordered and I was sent a tracking link. I was told to follow the link and, similar to the lounge suite, come in to collect it once it had âarrivedâ. I travelled across town to collect it, only to be told the information was inaccurate and that a bulk order had been placed but had not yet arrived.
I raised a complaint due to the lack of communication and wasted travel time. I was then told another beanbag would be sourced from the North Island and would take about a week. While I was already in that area, I stopped in again, only to be told it still hadnât arrived and did not exist in-store. I was again assured one would be sent and that I would be contacted when it arrived â I am still waiting.
I would not usually complain about a complimentary item, however this complaint is not about the item itself, but about how the situation has been handled. The ongoing lack of follow-through and clear communication has been disappointing.
As a result, I would be hesitant to shop here again, as the service I have received has not felt up to scratch.
Hannah Coots
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January 05, 2026
To be honest the only thing making this a 5 star review was the service I received from someone called Grace. Up until that point it was 1 star service from all concerned. A generally average experience until she happened to be the one to help me.
Grace I hope you get the recognition you deserve. Maybe a promotion to training and development because lord knows the rest of the gang need it.
Cheap and Unique Movers
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October 26, 2025
We had an awesome experience with Kaamil Patel. He found us a gorgeous couch, gave a really good price, and walked us through all the options with patience and clarity. When our colour wasnât in the showroom, he organised the warehouse so we could still get exactly what we wanted. Professional, friendly, and genuinely helpful. Five stars from us!
Active Pickle
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February 28, 2026
Well over priced cheap China made furniture that smells like formaldehyde. We have had our couch now for a couple of years and it still releasing VOCS. We have a baby now in the house and it just awful. Big Save Furniture do better !
Our Address
179 Blenheim Road, Riccarton, Christchurch 8041, New Zealand
I picked up my chair and side table today Both look fantastic im very thrilled and happy the best part was the side table already put together in the box when I opened and took it out. Chair looks great and you do have to put the legs on yourself but we'll worth it. I will be coming back again to purchase furniture in the future thank you very much đ
Edit to add: within hours of my review someone contacted me and had managed to track one down. It even got delivered , thank you. Service was okay, but not what you would expect when spending a couple of thousand dollars. The purchase was advertised with a free beanbag while stocks last, which is an effective way to draw customers in. However, there were none available at the time of purchase, despite the promotion still being advertised. I was told one would be sourced for me, but I heard nothing until I followed it up myself. After contacting the store, a beanbag was ordered and I was sent a tracking link. I was told to follow the link and, similar to the lounge suite, come in to collect it once it had âarrivedâ. I travelled across town to collect it, only to be told the information was inaccurate and that a bulk order had been placed but had not yet arrived. I raised a complaint due to the lack of communication and wasted travel time. I was then told another beanbag would be sourced from the North Island and would take about a week. While I was already in that area, I stopped in again, only to be told it still hadnât arrived and did not exist in-store. I was again assured one would be sent and that I would be contacted when it arrived â I am still waiting. I would not usually complain about a complimentary item, however this complaint is not about the item itself, but about how the situation has been handled. The ongoing lack of follow-through and clear communication has been disappointing. As a result, I would be hesitant to shop here again, as the service I have received has not felt up to scratch.
To be honest the only thing making this a 5 star review was the service I received from someone called Grace. Up until that point it was 1 star service from all concerned. A generally average experience until she happened to be the one to help me. Grace I hope you get the recognition you deserve. Maybe a promotion to training and development because lord knows the rest of the gang need it.
We had an awesome experience with Kaamil Patel. He found us a gorgeous couch, gave a really good price, and walked us through all the options with patience and clarity. When our colour wasnât in the showroom, he organised the warehouse so we could still get exactly what we wanted. Professional, friendly, and genuinely helpful. Five stars from us!
Well over priced cheap China made furniture that smells like formaldehyde. We have had our couch now for a couple of years and it still releasing VOCS. We have a baby now in the house and it just awful. Big Save Furniture do better !