About Avis Christchurch Downtown Rent-A-Car
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Rent-A-Car 150 Kilmore Street, Christchurch Central City, Christchurch 8013, New Zealand
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Terrible to deal with should any issues arise, unclear about insurance coverage and not upfront with offering additional extras. Never booking with them again. SNAP rentals are easy to rent with.
the staff is friendly and courteous, the formalities were completed quickly and easily, after 10 minutes I was already on the road with the rental car. The return also went like this, no waiting times and more friendly service. I would be happy to come back anytime
Good service, fast is efficient. Some formalities to be completed. The car was ready when we arrived. We dropped off the car on the north island just as quickly, you receive the receipt a few minutes later by email. The staff was great and courteous. We recommend Avis of course.
Last week we returned the car at Good Friday, Avis Christchurch was closed at that time. We returned the car on time at 14:42. However, Avis made our returning time to 16:00 and charge us for one more day as an 1 hour delay penalty. It’s better to use Avis airport at Christchurch to avoid this kind of things happened.
Appalling company that hugely overcharged, more than double the quoted figure, for a 2 day hire in Wellington, poor customer service responding to my requests to resolve, and will not be using them ever again. Utterly disgusted, especially when trying to raise a service ticket the system blocks the submittal saying there is an issue with it but not telling me what the issue is or how to resolve it. Sums up the service really