Very unprofessional handling of a confirmed booking.
We arrived at the motel with a valid Booking.com reservation and were then told at the intercom that the room price was suddenly much higher. During the conversation, several different prices were mentioned (NZD 200, then 120, then an additional NZD 58).
We were also asked to pay via an external payment link outside of Booking.com, which we declined.
In the end, the accommodation cancelled the booking instead of honoring the confirmed reservation.
Price errors can happen, but the way this situation was handled was confusing, inconsistent, and unprofessional. Based on our experience, I cannot recommend this property.
Ingy Shokry
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January 01, 2026
Last minute booking for 3 people and we luckily found a room. The room is very neat, clean and tidy. Tea and coffee was very well stocked up. Facilities were great: little kitchenette with stove/oven, fridge, plates and cutlery. TV and wifi also available. Check in and out was new to me thru intercom but it’s all part of the experience, still staff was courteous and friendly. Location was just what we needed close to city and the airport. I would definitely go back and also recommend.(please excuse the messy bed where my daughter plonked herself before I took the video)
Magda De Waal
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October 15, 2025
I might be one of the pickiest guess one can think of.
Booking, arriving at and being surprised by the quality of Amross Court, has taken a load from my shoulders. I can not speak highly enough of their service, cleaness as well as comfort. Price is good and they listened to my needs. I will definitely be booking here again. We'll worth the money you pay. Thank you Amross, for being our home away from home.
Vanessa Bennett
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December 11, 2025
Absolutely no human service, which is not obvious when you book. D.i.y everything including linens/Manchester. $1/10 minutes of dryer use?!? Rooms are dated and need a refurbished.
Lynda Ritchie (Lyndyloo)
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March 23, 2024
I can’t speak highly enough about this motel and the awesome owners Brendon and Tina. They bent over backwards to make sure we had everything we needed for our stay, even allowing us an early check-in and late checkout to work around medical appointments. Brendon even brought in some mobility aids to make life easier in the unit. It was like a home away from home for us…spacious, clean, quiet, well equipped and very handy to some great eateries. They even had pot plants to give it a homely feel. We will definitely look forward to staying here again on our next trip to Christchurch.
Our Address
61 Bealey Avenue, Christchurch Central City, Christchurch 8013, New Zealand
Very unprofessional handling of a confirmed booking. We arrived at the motel with a valid Booking.com reservation and were then told at the intercom that the room price was suddenly much higher. During the conversation, several different prices were mentioned (NZD 200, then 120, then an additional NZD 58). We were also asked to pay via an external payment link outside of Booking.com, which we declined. In the end, the accommodation cancelled the booking instead of honoring the confirmed reservation. Price errors can happen, but the way this situation was handled was confusing, inconsistent, and unprofessional. Based on our experience, I cannot recommend this property.
Last minute booking for 3 people and we luckily found a room. The room is very neat, clean and tidy. Tea and coffee was very well stocked up. Facilities were great: little kitchenette with stove/oven, fridge, plates and cutlery. TV and wifi also available. Check in and out was new to me thru intercom but it’s all part of the experience, still staff was courteous and friendly. Location was just what we needed close to city and the airport. I would definitely go back and also recommend.(please excuse the messy bed where my daughter plonked herself before I took the video)
I might be one of the pickiest guess one can think of. Booking, arriving at and being surprised by the quality of Amross Court, has taken a load from my shoulders. I can not speak highly enough of their service, cleaness as well as comfort. Price is good and they listened to my needs. I will definitely be booking here again. We'll worth the money you pay. Thank you Amross, for being our home away from home.
Absolutely no human service, which is not obvious when you book. D.i.y everything including linens/Manchester. $1/10 minutes of dryer use?!? Rooms are dated and need a refurbished.
I can’t speak highly enough about this motel and the awesome owners Brendon and Tina. They bent over backwards to make sure we had everything we needed for our stay, even allowing us an early check-in and late checkout to work around medical appointments. Brendon even brought in some mobility aids to make life easier in the unit. It was like a home away from home for us…spacious, clean, quiet, well equipped and very handy to some great eateries. They even had pot plants to give it a homely feel. We will definitely look forward to staying here again on our next trip to Christchurch.