Staff at Eastgate were very rude with poor customer service skills. One staff member was an elderly woman with a bowl cut, the other one was in her 60s with a British accent. They stare rudely at customers, talk openly about them, and when approached about a product inquiry they were very curt and unhelpful in their manner. They need to take a leaf out of The Palms Aquisitions' book because their staff are extremely friendly and helpful.
Beryl Jonathan
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April 18, 2022
Went into your store in Dunedin last evening with my daughter for the first time. The ladies at the counter were friendly and obliging. Enjoyed looking at all the products, a feast for the eyes. Thank you guys.
Bex Ridgen
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July 11, 2021
Over and above service this morning! Thank you again so very much!
I wanted to exchange a birthday gift which wasn't my style without a receipt and the manager went through all the sales to find the original purchase to help me out. I now have an item I love!
Chrissy NZ
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March 17, 2020
Amazing store with unique, never seen anywhere else products. Quirky affordable gifts for those who "have everything", plus their fun novelty gifts. Lots of 'Kiwiana', perfect for sending as gifts to oversea's friends, from low easily priced products to more high end examples. The stores are always full of colourful exciting stock they draws me in even if im just passing by. They sell those beautiful pop up cards that often have glitter on and look really festive and almost like a mini gift all on their own from Xmas to Birthdays etc Plus they'l have stands with personal names on random products. Excellent customer service as well.
Becky Cain
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November 16, 2023
Very helpful and friendly customer service. The lady working went the extra mile to help me out. I would return again.
Our Address
Shop 408, Eastgate Shopping Centre, Cnr Buckleys Road & Linwood Avenue, Linwood, Christchurch 8062, New Zealand
Staff at Eastgate were very rude with poor customer service skills. One staff member was an elderly woman with a bowl cut, the other one was in her 60s with a British accent. They stare rudely at customers, talk openly about them, and when approached about a product inquiry they were very curt and unhelpful in their manner. They need to take a leaf out of The Palms Aquisitions' book because their staff are extremely friendly and helpful.
Went into your store in Dunedin last evening with my daughter for the first time. The ladies at the counter were friendly and obliging. Enjoyed looking at all the products, a feast for the eyes. Thank you guys.
Over and above service this morning! Thank you again so very much! I wanted to exchange a birthday gift which wasn't my style without a receipt and the manager went through all the sales to find the original purchase to help me out. I now have an item I love!
Amazing store with unique, never seen anywhere else products. Quirky affordable gifts for those who "have everything", plus their fun novelty gifts. Lots of 'Kiwiana', perfect for sending as gifts to oversea's friends, from low easily priced products to more high end examples. The stores are always full of colourful exciting stock they draws me in even if im just passing by. They sell those beautiful pop up cards that often have glitter on and look really festive and almost like a mini gift all on their own from Xmas to Birthdays etc Plus they'l have stands with personal names on random products. Excellent customer service as well.
Very helpful and friendly customer service. The lady working went the extra mile to help me out. I would return again.