Great place to stay for a quick business trip, centrally located. A little bit dated building but they have done a thorough refurbishment. Good value for what I have paid for
MQ
-
November 01, 2025
The bed was comfortable and the tv worked, that was about the only good thing here unfortunately. The room we booked was not the room we got, but the motel was fully booked that night no vacancies, so we got on with it. Shower pressure was bad and when the sink was used at the same time as someone was in the shower, the sink only gave out completely cold water. Some of the dishes in our room were not clean and parts of the room also weren’t clean. If you’re someone who struggles to sleep with any noises, don’t book here as the walls are paper thin we heard everything from the next room.
Paula Byrne
-
February 06, 2026
Old dated motel, room had old towels. We had two nights there, second day we went out for the full day sightseeing and returning found our room wide open and propped open with door stopper. We could have been robbed and thought we were! We reported next morning and was told it was housekeeping and short staff, but this was a security issue, motel did not provide security for our room and belongings. Never experienced this ever,
Cora Cavanagh
-
November 12, 2025
Would not recommend this business. Absolutely appalling customer service and no compassion for people. We had booked our stay months in advance and unfortunately had a death in the family and had to cancel our much needed break away. Intially I had requested to cancel and refund. This was ignored. I called them to see if we could transfer to a later date - endured 7 minutes of abuse on the phone on how it is not her problem. She said we did not provide proof or enough notice and its just an excuse, in which I offered to provide her a death certificate and she hung up on me.
Definitely wouldn't even consider staying her in the future, she was absolutely nasty on the phone with her screaming and appalling language.
Hannah Butson
-
November 14, 2025
Appalled by the actions of this hotel. We had booked a non refundable rate and Agoda offers you the option to see if the hotel will accept your cancellation so due to health reasons we tried this. They declined and that was fine we understand that it was a non refundable rate after all. Time passed and I felt better enough to travel so we drove to Christchurch and turned up at the hotel only to find they said they’d cancelled our booking because we didn’t inform them we were still coming - they didn’t tell us they’d cancelled it or confirm with us we wanted to go ahead with the cancellation. Lady on the phone was extremely rude to my husband about this situation and another employee was extremely unhelpful. They said they’d cancelled but were booked up and so put us at another of their hotels down the street, which was filthy so we declined to stay there. After time with Agoda on the phone the hotel did not cancel the booking through Agoda so were in the wrong and did not notify us they’d cancelled the room so Agoda has refunded us which is great however the customer service from this hotel alone was enough to put me off ever trying to book again. Disgusting.
Our Address
136 Bealey Avenue, Christchurch Central City, Christchurch 8013, New Zealand
Great place to stay for a quick business trip, centrally located. A little bit dated building but they have done a thorough refurbishment. Good value for what I have paid for
The bed was comfortable and the tv worked, that was about the only good thing here unfortunately. The room we booked was not the room we got, but the motel was fully booked that night no vacancies, so we got on with it. Shower pressure was bad and when the sink was used at the same time as someone was in the shower, the sink only gave out completely cold water. Some of the dishes in our room were not clean and parts of the room also weren’t clean. If you’re someone who struggles to sleep with any noises, don’t book here as the walls are paper thin we heard everything from the next room.
Old dated motel, room had old towels. We had two nights there, second day we went out for the full day sightseeing and returning found our room wide open and propped open with door stopper. We could have been robbed and thought we were! We reported next morning and was told it was housekeeping and short staff, but this was a security issue, motel did not provide security for our room and belongings. Never experienced this ever,
Would not recommend this business. Absolutely appalling customer service and no compassion for people. We had booked our stay months in advance and unfortunately had a death in the family and had to cancel our much needed break away. Intially I had requested to cancel and refund. This was ignored. I called them to see if we could transfer to a later date - endured 7 minutes of abuse on the phone on how it is not her problem. She said we did not provide proof or enough notice and its just an excuse, in which I offered to provide her a death certificate and she hung up on me. Definitely wouldn't even consider staying her in the future, she was absolutely nasty on the phone with her screaming and appalling language.
Appalled by the actions of this hotel. We had booked a non refundable rate and Agoda offers you the option to see if the hotel will accept your cancellation so due to health reasons we tried this. They declined and that was fine we understand that it was a non refundable rate after all. Time passed and I felt better enough to travel so we drove to Christchurch and turned up at the hotel only to find they said they’d cancelled our booking because we didn’t inform them we were still coming - they didn’t tell us they’d cancelled it or confirm with us we wanted to go ahead with the cancellation. Lady on the phone was extremely rude to my husband about this situation and another employee was extremely unhelpful. They said they’d cancelled but were booked up and so put us at another of their hotels down the street, which was filthy so we declined to stay there. After time with Agoda on the phone the hotel did not cancel the booking through Agoda so were in the wrong and did not notify us they’d cancelled the room so Agoda has refunded us which is great however the customer service from this hotel alone was enough to put me off ever trying to book again. Disgusting.